User Interface Design and Evaluation in Interactive TV
Category : Paper Series EN
Issue No. 32 (May – June 2005)
This position paper is an interpretation of the special theme of the 3rd EuroITV conference (2005): “User centred systems, programmes and applications.” It investigates the question: How does the generic notion of “user centric” translate into specific actions for interactive TV user interface design and evaluation? Traditional usability engineering techniques have been popular, but it is argued that the user interfaces in interactive TV should move beyond usability. Mass communication literature has been investigated, in order to augment the user centric approach with a toolset of concepts, methods and techniques that are suitable for the needs of the interactive TV audience. Finally, further directions for research are outlined.