From Graph Theory to Matroids

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From Graph Theory to Matroids

Category : THALIS

THALIS

Full Title: From Graph Theory to Matroids: Algorithmic Issues and ApplicationsCall: Thalis: Enhancement of the interdisciplinary research and innovation with the likelihood of approaching high level researchers from abroad by conducting basic and applied research. (Ministry of Education, Lifelong Learning and Religious Affairs, Special Management Service of Business Program “Education & Lifelong Learning”)

Project Duration: 3 Years

Project Start: 2012

Project End: 2015

Website: (under construction)

Short Summary: This project lies in the intersection of two of the most active and rich in deep problems areas in Discrete Mathematics, namely Graph Theory and Matroids. There are four main axes of proposed research, as reflected by the four research teams in this project, which range from the theoretical to the algorithmic. Starting from the matroids, the project aims to develop a decomposition theory for signed graphic matroids as well as recognition algorithms for the aforementioned class that will provide the means for answering some of the most important questions in this field. Furthermore the examination of important algorithmic consequences of the much celebrated Graph Minor Theory of Robertson and Seymour, extend the techniques so developed to other areas and problems. In the third axis of the project’s research the goal is to develop the first detailed polyhedral analysis of matroid intersection, thereby providing a general solid mathematical framework for the majority of discrete optimization problems, and also a polyhedral description for the most important structural theorems in matroid theory. Finally efficient exact solution algorithms will be developed and implemented using the aforementioned theoretical results, for a plethora of integer programming problems. Therefore, this research project possesses the rare characteristic of being both theoretical and applied, in the sense that the problems which proposes to solve have both a deep theoretical and applied impact. The theoretical impact will be due to the settling of various conjectures in the field as well as by providing deep structural results, while these results will also foster the development of a number of algorithms for various important combinatorial problems.


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MUSICAL

Category : EDC

musical

Full Title: MUSICAL: Multimedia Streaming of Interactive Content Across mobile networksCall: EDC-22131Instrument:

Project Duration:

Project Start:

Project End:

Website: (under construction)

Short Summary: MUSICAL project aims to customize an existing music application in order to be accessible through mobile Networks. Moreover, MUSICAL aims to enhance this music application with value-added components (requiring minor additions in terms of development) in order to fully exploit the capabilities of 2.5 and 3G networks (personalization, ubiquity, high bandwidth etc.) and create a killer application. MUSICAL will enable consumers (business or leisure) to compose their Personal Radio Station Program (PRSP) or Personal Video- Clips Program (PVCP) and receive targeted multimedia content as well as personalized info (e.g. awareness on special events that match their music interests) through intelligent mobile devices (Palmtops, PDAs, Mobile Phones, etc.). Specific objectives include:

  • Transfer an existing media platform to mobile environment (through customisation, adaptation and improvement actions) to test the network capabilities and the portability of the application in the mworld
  • Enhance the services offered by media providers through traditional channels (radio, TV) by offering value-added services for mobile consumers
  • Bring together and exploit synergies among the main actors involved in implementation and commercialisation of mobile network services and technologies and digital content providers

Implement and test a mobile music technology infrastructure in a pan-European level


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ACTIVE-SME

Category : Ten-Telecom

active

Full Title: ACTIVE-SME: Advertising and Commerce Through Internet in the context of Virtual Enterprise Study of Market EnvironmentCall: Ten Telecom C27254Instrument:

Project Duration:

Project Start:

Project End:

Website: (under construction)

 

Short Summary: The SME project aims at providing the European less favoured small to medium retailer enterprises with a convenient, reliable and cost-effective way of getting into on-line sales. The initiative for this project arises from previous experience gained in Greece and Germany, under the European Commission Programme ESPRIT. The experience was based on an ecommerce platform providing innovative services (strategic marketing and decision-making tools, besides to the classic Internet sales facilities) and the specific trials were performed by two companies from different sectors (i.e. supermarket chains and mail order companies). The success of the pilots performed encourages launching the Marketing Validation phase through the enlargement of the scope of the initial R&D phase, both sectoral and geographically speaking. The market validation will thus be performed in three countries (Greece, Spain and France) and the initial sector covered (supermarkets chains and mail order companies) will be enlarged to a broad range of sectors among the SME retail environment. Therefore, based on ACTIVE project, the whole project ACTIVE SME now aims at providing an Internet sales tool and service fitting European retailing SMEs’ specific needs.


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e-invoicing information system of the General Secretariat of Information Systems

einvoic

einvoic2.png

Full Title: e-invoicing information system of the General Secretariat of Information SystemsCall: Hellenic Ministry of FinanceProject Duration:

Project Start:

Project End:

Website: (under construction)

Short Summary: The aim of the project was the specification and design for the e-invoicing information system of the General Secretariat of Information Systems. Hellenic Ministry of Finance.  The project objectives included:

  • The review of existing B2B invoicing process and the development of a digital process (e-invoicing)
  • The quantification of the monetary benefits for the National Economy by the use of e-invoicing using Activity-Based Costing methodology
  • The review of e-invoicing international best practices
  • The specification of the e-invoicing systems of the Ministry of Finance
  • The development of a National Strategy for the deployment of e-invoicing in Greece


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Simulating and Evaluating the Deployment of RFID in Supply Chain Operation

gsri

Full Title: Simulating and Evaluating the Deployment of RFID in Supply Chain OperationCall: GSRI International CollaborationProject Duration:Project Start:

Project End:

Website: (under construction)

Short Summary: The objective of effective supply chain management is the coordination of information, materials and financial flows between organizations. RFID is an emerging technology that can further contribute to supply chain optimization. RFID enables accurate real time product location information provision in high volumes and at very low (or even zero) labor costs. RFID technology is believed to initially substitute barcode for product identification. Later on, when the adoption level becomes mature enough, RFID will be used for optimizing many internal and inter-company processes. In this project the aim is to study the impact of RFID technology and real-time data in effective supply chain decision making. More specifically, the consortium plans to simulate supply chain operations and RFID deployment in order to study the effect of RFID across different dimensions, such as forecasting accuracy, inventory management, distribution and traceability processes, dynamic pricing, information sharing and collaboration, innovative consumer services, marketing variables etc. The International collaboration in this project is with MIT.


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Algorithmic and structural aspects of stable matching problems

slovak

Full Title: Algorithmic and structural aspects of stable matching problemsCall: Slovak-Greece Research and Development Cooperation

Project Duration: 2 Years

Project Start: 2013

Project End: 2015

Website: (under construction)

Short Summary: The aim of this project is to study various variants of matching problems from their computational as well as structural perspective. The basic matching model consists of a finite set of participants who wish to collaborate in some sense, each having different criteria of desirability. Such models are intensively studied in various branches of economics, like computational social choice, auction theory, general equilibrium theory, game theory etc.  Since the variability of the real systems is very rich, new modifications of existing models emerge, bringing forward new tasks for researchers. The intention is to explore algorithmic questions connected with the following problems: decision about the existence of the solution, finding an optimal solution, describing the structure of all solutions etc. The overall aim is to propose an efficient algorithm or to prove the intractability of the studied problem. In case of NP-complete problems their approximability and parameterized complexity will be studied.  In describing the structural properties, the basic tools used will be graph theory, polyhedral combinatorics, combinatorial optimization, matroid theory and various techniques of the computational complexity theory


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National Projects

NSRF 2007-2013

PLUG-IN

The purpose of PLUG-IN is to investigate, design, develop and pilot operate an integrated, scalable platform in order to publish, recover, compose, orchestrate and provide electronic services of added value to a company based on modern technologies and standards.

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RF Cure

Given the evolving nature of IS research in the healthcare setting, the RFCure project aims to develop the information infrastructure and applications to support operations and supply chain management, capitalizing on the fact that products are uniquely and automatically identified with the use of RFID technology.

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CAP

The main objective of the project “CAP” is the development of a dynamic web platform that offers out-of-the-box facilities for the design, administration and provision of services relevant to the airport community, utilized by companies at the airport for its passengers.

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SYNERGASIA

SELIDA

The scope of the project is the development of a complete and innovative system for managing printed material, based on the RFID technology (Radio Frequency Identification – RFID).

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THALIS

EERNV

Energy Efficiency of Road Networks and Vehicles: Measurement, Pricing, Regional and Environmental Effects

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From Graph Theory to Matroids

From Graph Theory to Matroids: Algorithmic Issues and Applications

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Slovak-Greece Research

Algorithmic and structural aspects of stable matching problems

The aim of this project is to study various variants of matching problems from their computational as well as structural perspective.

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GSRI International Collaboration

Simulating and Evaluating the Deployment of RFID in Supply Chain Operation

Simulating and Evaluating the Deployment of RFID in Supply Chain Operation

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Hellenic Ministry of Finance

e-invoicing information system of the General Secretariat of Information Systems

e-invoicing information system of the General Secretariat of Information Systems

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GEMINI

Category : Projects Old EN

gemini

Full Title: GEMINI: Global Electronic Medium Constellation for Dynamic Content Integration

Call: IST-2000-33400

Instrument:

Project Duration:

Project Start:

Project End:

Website: (under construction)

 

Short Summary: GEMINI aims to exploit the opportunities deriving from the convergence of different mass media (Digital Television, Internet, Newspapers etc), the ability to transfer digital content fast, accurately and at low cost, and the existence of several potential suppliers and customers. The project introduces value-adding services to consumers by providing access to a large repository of (re-usable) content, based upon viewers’ requests and needs. In addition, GEMINI paves the ground for additional interactive services related to provision of content in irrespective of format or type in a user-friendly manner.

  • The GEMINI project develops an integrated mediation platform (GEMINI Service Provider) offering enhanced content services to viewers of sports events that will satisfy four types of objectives:
    • User friendly content provision based on specific viewers’ demand, to the extent of aggregated content from different sources / media
    • Enhanced broadcasting program options with additional features and capabilities
    • Means for capturing exact viewers’ needs in additional content provision
    • Support for the creation of virtual communities thus enabling efficient service targeting for the viewers individual.


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CONTESSA

Category : IST , Projects Old EN

CONTESSA

Full Title: CONTESSA: Content Transformation Engine Supporting Universal AccessCall: IST-2001-28567Instrument:Project Duration:Project Start:

Project End:

Website: (under construction)

 

 

Short Summary: Allowing content to be automatically and cost effectively adapted to any requesting device (PC, smart phones, mobile phones, PDAs, DTV set-topboxes, etc.) seamlessly over any network infrastructure. The main objectives of CONTESSA are to:

  • Develop a content transformation engine that will provide translation and integration of content into device-tailored user interfaces through alternative communication channels. The system will track and manage alternative access devices while providing a personalized environment for content deployment based on a standardized XML framework that will allow the content to be extracted, converted and integrated, without the creator’s interference.

Validate the system through a number of interactive transactional services to be delivered over multiple types of networks, to devices using different access protocols enabling e-Commerce and e-Business widespread application.


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RFID in Europe

Full Title: Raising Awareness and Competitiveness on RFID in EuropeCall: FP7 Thematic Network- CIP-ICT-PSP.2008.3.1 (A European concerted effort on RFID)Instrument: PSP-ICT PilotAProject Duration:

Project Start:

Project End:

Website: http://www.rfidineurope.eu/

 

 

Scientific coordinator Dr. Katerina Pramatari
Project Manager Dr. Katerina Pramatari
Contact Dr. Katerina Pramatari
Group SCORE

 

Short Summary: RFID in Europe started as a European Union project (namely RACE networkRFlD) with the objective to increase awareness and competitiveness of RFID in Europe. Today, it continues as a network linking the RFID industry, academia and the user community with the objective to:

  • Establish the market position for RFID technology in Europe
  • Promote best practices, case studies, reports, guidelines, services and events to increase awareness at National and European level.
  • Involve the widest possible audience of stakeholders in the public debate on RFID industry, public sector and civil society.

RACE network RFlD is open to any company in Europe with an interest in RFID. It is a totally free membership organisation.

  • Provide a structure for initiating, developing and sustaining a large variety of support measures to promote the take-up of RFID with appropriate attention to associated automatic identification, data capture and communications technologies and their potential within application designs.
  • Focus attention upon SME business communities and the potential that exists within them for product, process and services innovation.

RFID in Europe is open to any organization in Europe with an interest in RFID. It is a free membership organization.


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e-SAVE

Category : FP7 , Projects Old EN

esave

Full Title: e-SAVE: Energy Efficiency in the Supply Chain through Collaboration, Advanced Decision Support and Automatic SensingCall:Instrument: STREPProject Duration: 3 Years

Project Start:

Project End:

Website: (under construction)

 

Short Summary: Overall, the e-SAVE project aims to deliver a modular and extensible information, collaboration and management support infrastructure that does not only capture and deliver the data required for effectively monitoring energy use and other environmental Key Performance Indicators (KPIs), but also provides the management tools that utilize these KPIs and support managerial decisions and every day operations for improving energy and environmental performance.
More specifically, the project has the following specific objectives:
• To design and develop a powerful data middleware to efficiently and automatically capture and link energy-use data and carbon emissions to supply chain processes and product instances, enabling the generation of a credible energy and carbon identity for products and processes. (Relevant Milestones: MS1, MS2, MS3)
• To implement generic and interoperable information system components for energy efficiency monitoring, able to integrate with alternative data sources (ERP systems, automatic energy sensors, XML data by supply chain partners etc.) and deliver a product’s and or process’ energy profile
• To facilitate the efficient collaboration and seamless communication of product life cycle and process energy performance data among supply chain partners, including the definition of energy efficiency ontologies and XML schemas for information sharing and the design and implementation of a collaboration infrastructure
• To extend carbon footprint and Life-Cycle-Assessment tools and integrate them into ERP and supply chain management systems by using input coming automatically from various data sources (ERP system, collaborating supply chain partners, sensors etc.) but also providing various energy-efficiency KPIs as output to a green supply chain management toolset. (Relevant Milestones: MS2, MS3)
• To build an energy-efficient supply chain management toolset, incorporating new optimization and operations management logic that uses environmental as well as other KPIs to support managers achieve a profitable balance between environmental and operations efficiency in areas such as inventory management, logistics and distribution planning, vehicle rooting etc.
• To develop tools and applications to support the simulation of alternative supply chain configurations, taking into account the environmental KPIs to be delivered by the e-SAVE platform in addition to other business KPIs, in order to support strategic and sustainable supply chain design decision.
• To provide consumers with the meanshttp://www.eltrun.gr/wp-admin/post-new.php to monitor product footprints and energy-profiles, by supporting a dynamic energy-efficiency product label and respective consumer services, such as, for example, smart-phone applications “interrogating” products at the point-of-sales about their energy profile, and measuring the impact of such services on consumer perceptions and actual demand


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SERAMIS

Category : FP7 , Projects Old EN

seramis

Full Title: SERAMIS – Sensor-Enabled Real-World Awareness for Management Information SystemCall: FP7 – ICT-2013.1.3 – Digital EnterpriseInstrument:

Project Duration:

Project Start:

Project End:

Website: (under construction)

 

Short Summary: The objective of the SERAMIS project is to push the boundaries of current RFID implementations, thus turning them into powerful tools for intelligent information management. For this purpose, SERAMIS develops models, procedures, and tools for the handling of massive RFID data sets. The project aims at covering the entire causal chain from the initial investment in an RFID data collection infrastructure to the impact of data processing on firm performance and customer satisfaction. Not least, SERAMIS puts special emphasis on the analysis of privacy issues arising from RFID data. The project results are put into practice by two leading European fashion retailers and innovators in RFID usage. Our ultimate aim is to create benefits for individual business processes, strategic and industry-level impacts as well as guidelines for handling the trade-off between the interests of technology users and the privacy rights of their customers. The project outcomes are developed for the largest reuse possible and address the needs of players in the retail industry and beyond.


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EU-XCEL

euexel

Full Title: EU-XCEL – European Virtual AcceleratorCall:Instrument: Small Project

Project Duration:

Project Start:

Project End:

Website: http://euxcel.eu/

Short Summary: EU-XCEL is a Horizon 2020 and Startup Europe initiative which supports aspiring young tech entrepreneurs interested in co-founding new international information, communication and technology (ICT) startups through a new startup scrum training and mentored virtual accelerator initiative. Ultimately, the EU-XCEL European Virtual Accelerator is seeking to identify and empower aspiring young tech entrepreneurs to become ‘incubator ready’ with real products of promise in the areas of:

  • Internet of Things;
  • Health Informatics;
  • Big Data
  • ICT4Development;
  • Predictive Analytics; and
  • E-/M-Commerce.

EU-XCEL has created an intensive, specially designed entrepreneurship programme which includes:

  • One week FREE intensive training and mentoring in one of our start-up scrums across Europe this summer (including FREE flights and accommodation) where EU-successful EU-XCEL applicants participate alongside some of the most promising and talented aspiring tech entrepreneurs in and commence the process of co-founding new startup ideas;
  • Access to online technical and business development supports through the EU-XCEL virtual accelerator where teams further develop their startup ideas over a 12 week period passing milestones and submitting key deliverables en route;
  • The opportunity to pitch for investment and win a prize in the EU-XCEL Challenge Final in October 2016 in Munich, Germany.


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U-TURN

uturn

Full Title: U-TURN – Rethinking Urban Transportation through advanced tools and supply chain collaboration

Call: MG-5.2-2014 Reducing impacts and costs of freight and service trips in urban areas

Instrument: Research and Innovation Action (RIA)

Project Duration: 3 Years

Project Start:

Project End:

Website: http://www.u-turn-project.eu/

 

 

Short Summary: The U-TURN project aims at addressing freight urban distribution, focusing on food logistics. The project will contribute to our understanding of freight distribution in urban areas, especially addressing the special requirements and needs of food transportation, and will suggest innovative collaboration practices and tools towards achieving more efficient operations from both an environmental and cost perspective. The project will analyse existing freight urban flows, identify synergies and winning logistics sharing and collaboration strategies and will assess them in three ways: through comparative analysis based on actual market data, through simulation experimentation and via pilot execution in four different countries: Germany, UK, Italy and Greece. U-TURN will further contribute to the adoption of these strategies through managerial assessment, quantifiable benefits and the provision of tools, including a “smart” transport matching tool, a collaboration platform, a simulation tool and economic assessment model. The project aims to exploit the opportunities that currently exist for consolidation of transportation flows from food manufacturers to the various point-of-sales located in urban areas, as well as from local food producers and online retailers directly to consumers, and the high industrial interest behind this topic.


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CHARGED

 

charged

Full Title: CHARGED – CleAnweb Gamified Energy Disaggregation

Call: H2020-EE-2015-2

Instrument: Research and Innovation Action (RIA)

Project Duration: 3 Years

Project Start:

Project End:

Website: http://www.charged-project.eu/

 

Short Summary: ChArGED addresses the energy consumption in public buildings and proposes a framework that aims to facilitate achieving greater energy efficiency and reductions of wasted energy in public buildings. The framework leverages IoT enabled, low-cost devices (NFC or iBeacons) to improve energy disaggregation mechanisms that provide energy use and -consequently- wastages at the device, area and end user level. These wastages are targeted by a gamified application that feeds personalized real-time recommendations to each individual end user.  The design of the game follows a cleanweb approach and implements a novel social innovation process that is designed based on human inceptives factors and helps users to understand the environmental implications of their actions and adopt a greener, more active and responsible behaviour. Efficient energy use renders its consumption predictable and this is exploited by the ChArGED gamified application to optimize use of the micro-generated energy.


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European Projects

Horizon 2020

DISRUPT

DISRUPT aims to spearhead the transition to the next-generation manufacturing by facilitating the vision of a “Smart Factory”.

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ENTROPY

Design of an innovative energy-aware it ecosystem for motivating behavioural changes towards the adoption of energy efficient lifestyles

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CHARGED

ChArGED addresses the energy consumption in public buildings and proposes a framework that aims to facilitate achieving greater energy efficiency and reductions of wasted energy in public buildings.

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U-TURN

The U-TURN project aims at addressing freight urban distribution, focusing on food logistics.

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EU-XCEL

EU-XCEL is a Horizon 2020 and Startup Europe initiative which supports aspiring young tech entrepreneurs interested in co-founding new international information, communication and technology (ICT) startups through a new startup scrum training and mentored virtual accelerator initiative.

Continue Reading

FP7

ARTISAN

The ARTISAN project envisions significant reductions (at least 10%) in energy consumption and CO2 emissions of the European Textile Industry by integrating data-capturing technologies, process-based energy measurement and real-time optimization of operations.

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SERAMIS

The objective of the SERAMIS project is to push the boundaries of current RFID implementations, thus turning them into powerful tools for intelligent information management.

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e-SAVE

e-SAVE project aims to deliver a modular and extensible information, collaboration and management support infrastructure that does not only capture and deliver the data required for effectively monitoring energy use and other environmental Key Performance Indicators (KPIs), but also provides the management tools that utilize these KPIs and support managerial decisions and every day operations for improving energy and environmental performance.

Continue Reading

RFID in Europe

Raising Awareness and Competitiveness on RFID in Europe

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FP6

SMART

Intelligent Integration of Supply Chain Processes and Consumer Services based on Unique Product Identification (RFID) in a Networked Business Environment

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IST

INNO

Innovation Studies – The Internet and Technology Transfer (INNO Studies-99-07)

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DOMINO

Dynamic Organizational Management for Inter-Firm Network Orchestrations (IST-2000-29545)

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GEMINI

Global Electronic Medium Constellation for Dynamic Content Integration (IST-2000-33400)

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ESTIA

Efficient Electronic Services for Tourists in Action (IST-1999-20962)

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TrainSEE

ATraining in Information Technologies in South Eastern Europe (IST-2000-28181)

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SEED

South Eastern European Digital Economy (IST-1999-29060)

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iMEDIA

Intelligent Mediation Environment for Digital Interactive Advertising (IST-1999-11038)

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MODEL

Multimedia for Open and Dynamic Executives’ Learning (IST-1999-12181)

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MYGROCER

Mobile Shopping of Electronically Referenced Grocery Products (IST-2000-26239)

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MB-Net

A Network of Excellence in mobile business applications and services (IST-2002-39164)

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mEXPRESS

mobile in-EXhibition PRovision of Electronic Support Services (IST-2001-33432)

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E-Factors

A Thematic Network in E-Business Models (IST-2001-34868)

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MOBICOM

Evolution Scenarios for Emerging m-Commerce Services (IST-1999-21000)

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CEBOS

Cost Effective eBusiness Operating Services of SMEs (IST-2000-29585)

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CONTESSA

Allowing content to be automatically and cost effectively adapted to any requesting device (PC, smart phones, mobile phones, PDAs, DTV set-topboxes, etc.) seamlessly over any network infrastructure.

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Ten-Telecom

ACTIVE-SME

The SME project aims at providing the European less favoured small to medium retailer enterprises with a convenient, reliable and cost-effective way of getting into on-line sales.

Continue Reading

EDC

MUSICAL

MUSICAL project aims to customize an existing music application in order to be accessible through mobile Networks.

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ENTROPY

 

entropy

Full Title: ENTROPY – design of an innovative energy-aware it ecosystem for motivating behavioural changes towards the adoption of energy efficient lifestylesCall: EE-11-2014 – New ICT-based solutions for energy efficiencyInstrument: Research and Innovation Action (RIA)Project Duration: 3 Years

Project Start:

Project End:

Website: http://entropy-project.eu/

Short Summary: Taking into account the fact that buildings constitute the largest end-use energy consuming sector, the design and development of solutions targeted at reducing their energy consumption based on the adoption of energy efficient techniques and the active engagement of citizens/occupants is considered crucial. Innovative solutions have to be implemented upon properly understanding the main energy consuming factors and trends, as well as properly modeling and understanding the citizens’ behaviour and the potential for lifestyle changes.

The ENTROPY project addresses this challenge by building upon the integration of technologies that facilitate the deployment of innovative energy aware IT ecosystems for motivating end-users’ behavioural changes and namely: (1) the Internet of Things that provides the capacity for interconnecting numerous devices and applying energy-efficient communication protocols, (2) the evolvement of advanced Data Modelling and Analysis techniques that support the realization of semantic models and knowledge extraction mechanisms and (3) the Recommendation and Gamification eras that can trigger interaction with relevant users in social networks, increase end users’ awareness with regards to ways to achieve energy consumption savings in their daily activities and adopt energy efficient lifestyles as well as provide a set of energy efficient recommendations and motives.

Novel practices that fully integrate information collected from a set of sensor networks and mobile crowd sensing activities are going to be exploited along with processes for monitoring, reporting and analysing sets of data with regards to energy consumption and the behavioural profile of citizens. The engagement and inclusion of end users will be strongly supported upon the development of a set of serious games and personalised applications. The designed IT ecosystem is planned to be validated in three pilot sites. Based on the results and in collaboration with the industry, evolvement of new sustainable business models is envisaged building upon the design of cleanweb solutions.


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DISRUPT


Full Title: Decentralised architectures for optimised operations via virtualized processes and manufacturing ecosystem collaborationCall: FOF-11 a-2016-DigitalAutomationInstrument: Research and Innovation Action (RIA)

Project Duration: 3 Years

Project Start: 2016

Project End: 2019

Website: (under construction)


Short Summary
: Industry 4.0 is the next developmental stage in the organisation of the manufacturing value chain. ICT-based systems will play a major role, mainly by creating a virtual copy of the physical world and facilitating decentralised structures through Cyber-Physical Systems (CPS). Over the IoT, CPS cooperate with each other and humans in real-time. Via the Internet-of-Services, internal and cross-organisational services are utilised by participants of the value chain. DISRUPT aims to spearhead the transition to the next-generation manufacturing by facilitating the vision of a “Smart Factory”. The new era of manufacturing asks for flexible factories that can be quickly reprogrammed to provide faster time-to-market responding to global consumer demand, address mass-customisation needs and bring life to innovative products. The traditional automation pyramid seems unable to accommodate this transformation. Our concept is to DISRUPT that pyramid by utilising the capabilities offered by modern ICT to facilitate (i) in-depth (self-) monitoring of machines and processes, (ii) decision support and decentralised (self-) adjustment of production, (iii) effective collaboration of the different IoT-connected machines with tools, services and actors (iv) seamless communication of information and decisions from and to the plant floor and (v) efficient interaction with value chain partners. Within DISRUPT, each element of production is controlled via the IoT by its virtual counterpart. The data collected is analysed to detect complex events that trigger automated actions. DISRUPT offers a set of decision support tools based on three core modules (modelling, simulation and optimisation) and a secure and flexible “plug-n-play” platform that will allow engineers from different disciplines to collaborate in developing services. It will be cloud-based to accommodate the anticipated high data volume and computational needs, while offering accessibility via any device anywhere in the world.


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HORIZON 2020

Category : Projects Old EN

HORIZON 2020


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HORIZON 2020

FXGHXFN


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HORIZON 2020

HORIZON 2020 NEW 2


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Shopping Missions, Store Layouts and their Interplay on Consumer Behavior

PhD Thesis Description

Aim of this PhD thesis is to investigate the effect of the placement of products to retail stores on consumer behavior. Moreover, the moderating role of shopping missions, i.e. the underlying consumption need(s) of a single store visit, which results in purchasing products that reflect this need, on the above relationship is examined. Specific questions that we will seek to answer are:

• How can shopping missions, i.e., the underlying consumption needs of store visits, be identified from the knowledge hidden in POS data?

• What is the effect of store layout on unplanned buying and other consumer behavioral intentions?

• Which are the underlying theoretical mechanisms that mediate the effect of store layout on unplanned buying and other consumer behavioral intentions?

• Which is the moderating role of shopping missions on the effect of store layout on unplanned buying and other consumer behavioral intentions?

This PhD thesis seeks to utilize theoretical and methodological tools from both the marketing and information systems disciplines.

Phd Candidate

Panagiotis Sarantopoulos

Ε-mail: psarantopoul[at]aueb[dot]gr
Office phone: +30 2108203663
Fax: +30 2108203664
Address: Evelpidon 47-A & Lefkados 33 Room 801, GR-11362, Athens, Greece

Supervisor

Professor Georgios I. Doukidis

Associate Professor Katerina Pramatari


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SMART

Intelligent Integration of Supply Chain Processes and Consumer Services based on Unique Product Identification (RFID) in a Networked Business Environment

Funding programme IST 2005, FP6
Funding Agency European Commission
Project type RTD
Starting date 30 December 2006
Ending Date 30 May 2008
Scientific coordinator Dr. Katerina Pramatari
Project Manager Dr. Katerina Pramatari
Contact Dr. Katerina Pramatari
Group SCORE
Website www.smart-rfid.eu

 

Description

The SMART research project aims to support intelligent business networking and consumer services based on effective and efficient information sharing and collaboration across supply chain partners, capitalizing on the fact that products are uniquely and automatically identified (at item, case or pallet level) with the use of RFID technology.
The specific objectives of the project include:
To enable innovative in-store consumer services and new supply-chain collaboration scenarios which exploit the capabilities for unique-product identification and real-time information
The provision of reliable and real-time end-to-end information about product quality and history to supply chain partners as well as to educated consumers through innovative electronic services
The development of new decision-support algorithms and software tools, taking advantage of unique product identification capabilities and real-time information flows, to support store operations and supply chain processes
The establishment of a collaborative services repository to enable the open and dynamic integration of supply chain processes in a global environment
The development of a technological framework incorporating interorganisational standardised processes in the above context, exploiting the innovative technologies of web-service orchestration and choreography and supporting the required process transformation.

 

Partners

Alpha-Mega Papaellinas Supermarkets Cambridge University Auto-ID Lab Intrasoft International S.A. RILKEN S.A. Superquinn Supermarkets
Trinity College Dublin PLANNING CYPRUS LTD. eltrunlogo Hellas-Spar Veropoulos Supermarkets WHU, Otto Beisheim School of Management


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ECR

Πρόγονοι και συνέπειες του συναισθηματικού δεσμού καταναλωτή-καταστήματος: O ρόλος του δεσμού (ECR Ευρωπαϊκό Ινστιτούτο διεθνούς εμπορίου – Unilever Research Grant)

 

Description

This research project investigates the shopper-store emotional attachment phenomenon in the context of grocery retailing. Employing Structural Equation Modeling (SEM) techniques a model of emotional link antecedents (e.g. place attachment, brand trust, social and inner-self brand expressiveness, brand love, brand likeability, enjoyment) and consequences (e.g. word of mouth, propensity to leave, loyalty intentions, sales) is developed and empirically tested. Furthermore, it is also investigated whether consumer style attachments multiply/moderate the model’s links. Specifically, rooted in the theoretical framework of brand attachment, adult attachment and place attachment literatures, the project, employing a survey methodology, investigates service brand emotional attachment determinants, consequences, and the moderating effects of relationship anxiety. The project then investigates whether sustainability/corporate responsibility practices constitute a predictor of emotional attachment in the grocery-retailer consumer dyad as well as whether emotional attachment mediates the effect of sustainability/corporate responsibility practices on intense loyalty intentions. Furthermore, the project aims to test whether consumer traits namely consumer altruism, consumer need for activity and consumer self-enhancement moderates/shut-offs the positive effects of sustainability practices on emotional attachment. Finally, it is attempted to link emotional attachment to actual consumer behavior data (e.g., sales) and investigate whether the phenomenon of emotional attachment differs when the context is a discount store.


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ECR

Dynamic Pricing and Traceability Information for Creating Value Beyond Price (ECR Europe International Commerce Institute – Unilever Research Grant)

 

Description

Dynamic pricing for grocery perishable categories based on their expiration date is the context of this project. Recent research proposes that consumers perceive dynamic pricing for grocery perishables as a value adding service. The current research project studies the dynamic pricing practice from the consumer perspective. Factors that determine consumer reaction to such a practice are investigated. Specifically, project objectives are to:
• Evaluate the effect of the dynamic pricing practice mainly for consumers, but also for retailers and industry.
• Suggest optimal policies and specific guidelines for the application of dynamic pricing in the grocery retail industry.
• Build a framework for studying innovative retail services.
• Results of the project are based on empirical research that includes in-depth interviews with consumers, survey research, as well as field and lab experiments.

 



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GSRT-International Collaboration

RFID in Supply Chain

Funding Programme Non-EU International Collaboration
Funding Agency Ministry of Development, General secretariat of Research and Technology
Project Type RTD
Starting Date 1 January 2006
Ending Date 31 December 2008
Scientific Coordinator Dr Katerina Pramatari
Project Manager Ms. Cleopatra Bardaki
Contact Dr Katerina Pramatari
Group SCORE

 

Description

The objective of effective supply chain management is the coordination of information, materials and financial flows between organizations. RFID is an emerging technology that can further contribute to supply chain optimization. RFID enables accurate real time product location information provision in high volumes and at very low (or even zero) labor costs. RFID technology is believed to initially substitute barcode for product identification. Later on, when the adoption level becomes mature enough, RFID will be used for optimizing many internal and inter-company processes.
In this project we aim to study the impact of RFID technology and real-time data in effective supply chain decision making. More specifically, we plan to simulate supply chain operations and RFID deployment in order to study the effect of RFID across different dimensions, such as forecasting accuracy, inventory management, distribution and traceability processes, dynamic pricing, information sharing and collaboration, innovative consumer services, marketing variables etc.

 



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PYTHAGORAS

Developing Organizational Behavior Models in the Context of Adopting Collaboration Practices

Funding Programme Programme for Education and Initial Vocational Training II (Action 2.2.3.f)
Funding Agency Ministry of National Education and Religious Affairs
Starting Date 1 January 2005
Ending Date 31 December 2006
Scientific Coordinator Prof. Georgios I. Doukidis
Project Manager Dr Katerina Pramatari
Contact Dr. Katerina Pramatari
Group SCORE

 

Description

This research studies the connection between the corporate culture and the adoption of collaboration practices between partners in the supply and demand chain. More specifically it will examine:
• the influence of an organization’s culture in the decision to cooperate with its partners in the value chain,
• the incentives of the organization to apply collaboration practices,
• the appropriate IT maturity to enable collaboration between partners,
• the collaboration processes that organizations usually adopt,
• the specific IT solutions that enable the cooperation in the supply and demand chain and
• the organizational benefits earned from the leverage of collaboration models.
The study will be based in a questionnaire survey in the retail industry. The analytical methodology that will be employed is Structural Equation Modelling (SEM).

 



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Demand Forecasting and Replenishment: OTE/OTEPlus

Demand Forecasting and Efficient Replenishment of high technology products

Funding Agency OTE, OTE plus
Project Type RTD
Starting Date 1 June 2004
Ending Date 31 May 2005
Scientific Coordinator Dr Katerina Pramatari
Project Manager Dr Katerina Pramatari
Contact Ms Cleopatra Bardaki
Group SCORE

 

Description

This research has studied OTE, the leading Greek Telecommunications Organization that operates a wide retail chain of shops selling high-tech telecommunication and mobile telephony products. The objective of the hi-tech chain is effective inventory management, in order to eliminate the product shortages with the minimum possible inventory holding cost. The study involved the following phases:
• Analysis of OTE shops supply and demand chain, in order to study the ordering process and explore the main problems.
• Selection and evaluation of a demand forecasting method, based on one year’s sales data from a representative sample of shops
• Integration of the demand forecasting model with the retail chain’s periodic replenishment policy
• Application of the demand forecasting and replenishment models in a sample of shops for a four-week pilot program and
• Analysis of the results about the accuracy of the forecasting model; and the ordering process, the shortages and the inventory levels during the pilot program.

 



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CAP

Shared Airport Environment

airport

Funding Agency OPERATIONAL PROGRAMME “COMPETITIVENESS & Entrepreneurship” and REGIONS IN TRANSITION,
NATIONAL STRATEGIC REFERENCE FRAMEWORK,
NSRF 2007-2013,
ACT I: “Collaborative projects Small and medium scale”, GSRT
Project type RTD
Scientific coordinator Dr. Katerina Pramatari
Project Manager Dr. Katerina Pramatari
Contact Dr. Katerina Pramatari
Group SCORE

 

Description

Project Objective: The main objective of the project “CAP” is the development of a dynamic web platform that offers out-of-the-box facilities for the design, administration and provision of services relevant to the airport community, utilized by companies at the airport for its passengers. The project aims to provide personalization capabilities for the travelers and to facilitate the availability and quality of services offered by the airport and enterprises operating in the airport.

Project Impact / Results: The main results of the project will be a platform that offers user-friendly modules for the creation, provision and integration of services in the context of the airport environment. The system will allow the design and development of services from third-parties and will facilitate its provision to members of the airport community (passengers, airport staff, visitors, enterprises, etc.). The platform will provide content management capabilities, a personalization and a recommendation system. Lastly the project will contribute to the development of advanced business models, processes and decision support mechanisms that will support the design and creation of a new airport service and thus it aims to significantly improve the competiveness of the enterprises operating in the airport as well as the quality of their services and products.

 

Partners

Athens International Airport Velti Ερευνητικό Πανεπιστημιακό Ινστιτούτο Συστημάτων Επικοινωνιών και Υπολογιστών του Εθνικού Μετσοβίου Πολυτεχνείου (ΕΠΙΣΕΥ – ΕΜΠ)
ΙΠΣΥΠ eltrunlogo


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Consumer Behaviour in Mobile Services: GSRT-PENED

Study of consumer behavior in mobile based services in the sector of the entertainment industry

Funding Agency MINISTRY OF DEVELOPMENT GENERAL – Secretariat for Research and Technology
Project type RTD
Starting Date 1 January 2006
Ending Date 31 December 2008
Scientific Coordinator Dr. Adam Vrechopoulos
Project Manager Mr. Vasileios Koutsiouris
Contact Dr. Adam Vrechopoulos
Group IMES

 

Description

The ability to locate the position of a mobile device is facilitated by Location Based Technologies. Location Based Technologies can be handset or network based. The objective of this project is the investigation of subjects that concern issues in the consumer behaviour theory in the sector of mobile telephony services and more specifically in Location Based Services. Specifically the fields that this project will deal with are:
• Study of theoretical and empirical dimension measurement tools like as: perceptive service quality, satisfaction and value, e.t.c. related to consumer location recognition services.
• The development of an innovative LBS application in the field of the entertainment industry.

 



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RFID and the Internet in Supply Chain: GSRT-PENED

Utilizing RFID technology and the Internet to support supply chain management and consumer marketing in a collaborative context

Funding Programme PENED
Funding Agency Ministry of Development, General secretariat of Research and Technology
Project type RTD
Starting Date 1 January 2006
Ending Date 31 December 2008
Scientific Coordinator Dr. Katerina Pramatari
Project Manager Mr. Aristeidis Theotokis
Contact Dr. Katerina Pramatari
Group SCORE

 

Description

RFID Technology in combination with Internet and other modern technologies give new opportunities for supply chain management and consumer marketing support. The objective of this project is to analyze these fields, to study the needs and develop the solutions required for the better exploitation of RFID technology, in order to succeed efficient supply chain management, better customer services, assure quality standards and innovative procedures. Specifically the fields that this project will deal with are:
• Study of innovative business models and supply chain management that use new technologies and applications in a collaborative environment ,
• Research relevant with the improvement of customer services using innovative technologies and RFID and their impact to marketing variables and consumer behaviour

 



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Buyer Behavior Models: GSRT-PYTHAGORAS

Developing Buyer Behavior Models in the Context of Electronic Services and Collaborative Platforms

Funding Programme Programme for Education and Initial Vocational Training II (EPEAEK II)-Action 2.2.3.f
Funding Agency Ministry of National Education and Religious Affairs
Project type RTD
Starting Date 1 January 2005
Ending Date 31 December 2006
Scientific Coordinator Prof. Georgios I. Doukidis
Project Manager Dr. Adam Vrechopoulos
Contact Dr. Pavlos Vlachos
Group IMES
Website Pythagoras

 

Description

TThis research aims at developing and empirically validating alternative models of buyer decision making in the context of electronic services and collaborative platforms. It involves two methodologically interrelated sub-projects:
1. Modeling the antecedent, mediating and consequent role of prominent service evaluation constructs, like perceived service quality, value, and satisfaction in the context of consumer electronic services.
2. Modeling the antecedent, mediating and consequent role of relationship management constructs, like trust and commitment in the context of Business to Business electronic collaborative practices.
The analytic methodology that will be employed in this modeling effort is structural equation modeling with latent variables, that is covariance based structural equation models.

 



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CEBOS

Cost Effective eBusiness Operating Services of SMEs (IST-2000-29585)

 

  

Description

The main objective of CEBOS is the establishment and evaluation of e-Market Places (Mediation Sites) that will progressively minimize the gap between SMEs and the International on line market. The aim is to:
• Analyse European regional markets in order to identify business opportunities for on line SMEs. SMEs business models will be analised as well in order to identify their strategic business objectives.
• Deliver Best Practice Models for Electronic Market Places at regional and European level.
• Operate and validate the value added benefits of CEBOS mediator platform for cost efficient and supportive e-Business
• Measure the impact of such a customized model in regional SME markets.
• Disseminate widely the CEBOS Business Cases in order to provide SMEs with a strategic competitive advantage in the digital economy.
More specifically, CEBOS strategic business objectives include the improvement of e-Business maturity in targeted regional environments. During the project, extended dissemination activities will facilitate this objective along with the active participation of SMEs in its pilots and the establishment of e-Business reference nodes in each region.

 



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MOBICOM

Evolution Scenarios for Emerging m-Commerce Services (IST-1999-21000)

 

  

Description

MobiCom aims to explore the fundamental factors affecting the evolution of Mobile e-Commerce, such as market structure, key players, technology architectures, consumer behaviour, new products and services. Towards this aim the following objectives are pursued:
• Identification of existing factors deriving from mobile communications and e-Commerce industries, which enable or constrain the development of m-Commerce in Europe.
• Identification of new development trajectories emerging from the convergence of mobile communications technologies and e-Commerce entrepreneurial activities.
• Description and specification of new business models and services as well as of diffusion and adoption patterns in m-Commerce.
• Preparation of guidelines on regulation and policy for facilitating the growth of m-Commerce.
• Consensus building, dissemination and interaction of m-Commerce stakeholders

MobiCom is divided into 3 phases. The first phase comprises an analysis of the mobile communications and e-Commerce sectors, exhibiting the fundamental characteristics of the two industries driving their evolution and growth. The second phase assesses the industry convergence, technological evolution and potential market growth in m-Commerce. New services and applications will be assessed against socio-economic factors affecting their adoption and diffusion. Feasibility studies will provide input on the commercialisation process and market readiness. The third phase involves a socio-economic analysis on the intensity of new market evolution. To this end m-Commerce evolution scenarios will be developed with respect to critical issues that affect this process. Emphasis will be given to regulatory and policy issues, new methods of work, new market dynamics and new business models.

 



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E-Factors

A Thematic Network in E-Business Models (IST-2001-34868)

 

  

Description

The work plan of E-Factors has been structured around 6 work-packages. WP1 is concerned with E-factors project management structure that will glue together and co-ordinate all project activities. WP2 will be concerned with setting up a Web-based infrastructure that will allow for collaborative work to be carried out between network participants and will also serve as the project’s prime dissemination medium, allowing the general public to have direct access to the project’s findings and results. WP3 will include all preliminary work directed towards the identification of priority thematic areas for e-business models adoption. The results of this work will feed into WP4, which will examine a number of best business practice cases on e-business models drawn from the participants experiences and expertise. This will in turn feed into WP5, which will be concerned with selecting and combining available output from previous work conducted from current IST projects (that participate in the network) and will contribute towards the development of curriculum for Business models in Business schools, and Universities in e-business models. Furthermore, drawing on the results of the previous work-packages this will lead to the production of a report on e-business models that suggest strategic implications for future adoption.

 



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mEXPRESS

mobile in-EXhibition PRovision of Electronic Support Services (IST-2001-33432)

 

  

Description

mEXPRESS aims to exploit the technological opportunities arising from evolution in the areas of wireless networks and positioning mechanisms in order to support and facilitate the professional exhibition industry in a context-aware manner. It will contribute to the economic development of the Community by providing means for efficient operation and interaction in information-rich environments such as exhibitions, and significantly enhancing promotional activities and business communications. The mEXPRESS project will provide an integrated mediation platform (mEXPRESS Service Provider) oriented to exhibition shows and events that will satisfy three types of objectives:
• Enhance and facilitate visitors experience in terms of interaction and functionality in an information-rich environment such as an exhibition show.
• Improve business communications and promotions within the exhibition and extend promotional effectiveness during and after the exhibition
• Assist and support exhibition management and operations by offering real-time location information of persons within the exhibition.

 



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MB-Net

A Network of Excellence in mobile business applications and services (IST-2002-39164)

 

  

Description

MB-Net is a network of excellence in mobile business (mBusiness). The objective of the network is to systematically investigate the future of mBusiness by identifying research challenges, formulating policy recommendations, and providing strategic roadmaps on a 5-year horizon, through a robust methodological approach pursued by an independent discursive forum consisting of industry and research leaders that collectively represent excellence in mBusiness across Europe. The main strength of the Network lies on its plan of work that employs a scientifically proven methodology in order to overcome the inherent difficulties associated with investigating the future, especially in fast-moving and technology-dependent areas. MB-NET brings together in a collaborative forum the leading academic scholars and industry experts in mBusiness, representing all dimensions of mBusiness: Technology Push, Market Pull, and Know-how Development. The membership of MB-NET, as reflected in its 26 founding members and 8 different European countries represented, has been designed to satisfy the objectives of the project.

 



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ACTIVE-SME

Advertising and Commerce Through Internet in the context of Virtual Enterprise Study of Market Environment (Ten Telecom C27254)

 

  

Description

SME project aims at providing the European less favoured small to medium retailer enterprises with a convenient, reliable and cost-effective way of getting into on-line sales. The initiative for this project arises from previous experience gained in Greece and Germany, under the European Commission Programme ESPRIT. The experience was based on an e-commerce platform providing innovative services (strategic marketing and decision-making tools, besides to the classic Internet sales facilities) and the specific trials were performed by two companies from different sectors (i.e. supermarket chains and mail order companies). The success of the pilots performed encourages launching the Marketing Validation phase through the enlargement of the scope of the initial R&D phase, both sectoral and geographically speaking. The market validation will thus be performed in three countries (Greece, Spain and France) and the initial sector covered (supermarkets chains and mail order companies) will be enlarged to a broad range of sectors among the SME retail environment. Therefore, based on ACTIVE project, the whole project ACTIVE SME now aims at providing an Internet sales tool and service fitting European retailing SMEs’ specific needs.

 



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Working Group Ib3: eBusiness Forum

Electronic Marketplaces and Supply Chain Collaboration Services

Project type RTD
Starting Date 1 June 2007
Ending Date 31 December 2007
Scientific Coordinator Dr. Katerina Pramatari
Contact Lefteris Kioses
Group SCORE
Website http://www.ebusinessforum.gr

 

Description

The goals of this project are:
• the renewal of the overall picture of Greek Busines-to-Business e-commerce.
• the recognition of factors and problems (business, technological, societal, etc) that help or prevent the development of Business-to-Business services in the supply chain.
• the study of whether succesful business models of business-to-business transactions of the private sector can be implemented in the public sector.

 



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MYGROCER

Mobile Shopping of Electronically Referenced Grocery Products (IST-2000-26239)

MYGR

Description

MyGROCER aims to exploit the opportunities that emerging telecommunication and electronic commerce technologies (e.g. WAP, WML, GPRS) and automatic product identification technologies offer to the retail sector. Innovative home replenishment methods will provide significant value to consumers’ everyday life. The project is introducing value-added services over the next generation access medium of e-Business i.e. Mobile Networks in order to exploit the high penetration of mobile communications in Europe and bring closer in the digital economy persons not familiar with computers. My Grocer’s main objective is to introduce advanced B2C oriented E-services upon intelligent mobile access devices, enabling full interactivity, personalization and automation of home replenishment activities for products in the grocery retail sector with clear future extent to the retailing sector in general. To this end, it will develop the necessary infrastructure for the products, the supermarkets and the “smart” homes, and a supportive mediation platform that will act as the gateway between retailers and consumers, providing personalised services to consumers and advanced marketing facilities to retailers.


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MODEL

Multimedia for Open and Dynamic Executives’ Learning (IST-1999-12181)

 

  

Description

The MODEL project aims to develop a knowledge management (KM) system (methodological framework, and software tools) to enhance the organisational ability to capture, structure and transfer knowledge across different organisational groups (departments etc.) and over time (from project to project). The key idea is a conceptual and practical shift from the informational retrieval approach, towards an integrated methodology that enables the capture of both explicit and tacit knowledge within the organisation thus increasing the effectiveness of learning materials. The MODEL KM system will be validated as means for enhancing the knowledge dissemination within organisations. MODEL will design, implement and validate Knowledge Management (KM) tools for the creation of learning modules based on the concept of interactive case studies comprising dynamic knowledge profiles, as a means for enhancing knowledge dissemination and knowledge intensive work within organisations.

 



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MUSICAL

Multimedia Streaming of Interactive Content Across mobiLe networks (EDC-22131)

 

  

Description

MUSICAL project aims to customize an existing music application in order to be accessible through mobile Networks. Moreover, MUSICAL aims to enhance this music application with value-added components (requiring minor additions in terms of development) in order to fully exploit the capabilities of 2.5 and 3G networks (personalization, ubiquity, high bandwidth etc) and create a killer application. MUSICAL will enable consumers (business or leisure) to compose their Personal Radio Station Program (PRSP) or Personal Video-Clips Program (PVCP) and receive targeted multimedia content as well as personalized info (e.g. awareness on special events that match their music interests) through intelligent mobile devices (Palmtops, PDAs, Mobile Phones, etc). Specific objectives include:
• Transfer an existing media platform to mobile environment (through customisation, adaptation and improvement actions) to test the network capabilities and the portability of the application in the m-world
• Enhance the services offered by media providers through traditional channels (radio, TV) by offering value-added services for mobile consumers
• Bring together and exploit synergies among the main actors involved in implementation and commercialisation of mobile network services and technologies and digital content providers
• Implement and test a mobile music technology infrastructure in a pan-European level

 



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ECR Hellas

Retailing and Social Prosperity: ECR Hellas

Funding Agency ECR Hellas
Project Type RTD
Starting Date 30 January 2005
Ending Date 31 May 2005
Scientific Coordinator Prof. Georgios I. Doukidis
Project Manager Dr Katerina Pramatari
Contact Dr Pavlos Vlachos
Groups IMES, SCORE

 

Description

This research involves measuring consumers’ attitudes towards retailing grocery stores. More specifically consumer perceptions regarding perceived service quality, value, satisfaction and trust are investigated in the form of a nomological network, essentially depicting the antecedent, mediating and consequent role of grocery retailing service evaluation constructs. The analytical methodology employed is covariance based structural equation modeling.

 



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iMEDIA

Intelligent Mediation Environment for Digital Interactive Advertising (IST-1999-11038)

 

  

Description

The iMEDIA project aims to establish a business and technology framework for Suppliers, Advertisers and Consumers in the TV Advertising process. The proposed system will broadcast advertisements comprising video commercials and interactive content (optionally leading to external product catalogues), monitor (with consumer permission) the interactivity of viewers in order to measure the efficiency of the advertisements and products and finally offer personalised information through a TV set-top box in the consumer household. The applicability and acceptability will be demonstrated and assessed through trials with the involvement of real actors (RAI & ERT). The methodology involves requirements specification and gathering both from the end-users, domain experts, and surveys on particular aspects of the advertise domain; the specification of an overall system architecture and the initial design of its relevant components. A mock up demo will be presented to users in order to validate the specification choices, and demonstrate the user functions. The whole process will lead to the implementation of an initial prototype and its evaluation through the end-user involvement. Finally a re-design and implementation activities will take into account the evaluation results and the demands of the market, leading to the final implementation of the iMEDIA system and the definition of the plan for its commercialisation.

 



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SEED

South Eastern European Digital Economy (IST-1999-29060)

 

  

Description

SEED aims to offer a comprehensive set of services aimed at stimulating the growth of electronic commerce and the digital economy, supporting the S.E. European industry and co-operation among the SMEs of the region. In so doing underpin conditions for improved competitive differentiation of the S.E. European industry in the global market. SEED aims to promote e-commerce in S.E. Europe in a concrete and organised manner. SEED develops technical specifications, capturing the specificities of S.E. Europe, and deliver frameworks on key aspects, necessary for the deployment of the digital economy, including technologies and infrastructures, business applications and services, regulation and policies, socio-economic environments and awareness. It will deliver dissemination and exploitation strategies that will be followed by the non-technical partners in order to involve the widest possible key actors in their countries through its user group.

 



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TrainSEE

ATraining in Information Technologies in South Eastern Europe (IST-2000-28181)

 

  

Description

Train-IT aims to develop a corporate e-learning environment for ICT skill development based on generic ICT skill profiles and targeted to the SE European market. The project aims to:
• Identify and prioritise S.E. Europe training needs in ICT.
• Identify the content of the training courses that correspond to selected training needs.
• Develop the content of the selected training courses and deliver it into multimedia training curricula.
• Implement an e-Learning service which is capable of delivering the multimedia training curricula.
• Deliver the training material for a period of time and evaluate the service’s operation
• Promote the training service in the region

 



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CONTESSA

Content Transformation Engine Supporting Universal Access (IST-2001-28567)

 

Description

CONTESSA brings benefits to the Content Industry by allowing content to be automatically and cost effectively adapted to any requesting device (PC, smart phones, mobile phones, PDAs, DTV set-top-boxes, etc.) seamlessly over any network infrastructure. The main objectives of CONTESSA are to:
• Develop a content transformation engine that will provide translation and integration of content into device-tailored user interfaces through alternative communication channels. The system will track and manage alternative access devices while providing a personalized environment for content deployment based on a standardized XML framework that will allow the content to be extracted, converted and integrated, without the creator’s interference.
• Validate the system through a number of interactive transactional services to be delivered over multiple types of networks, to devices using different access protocols enabling e-Commerce and e-Business widespread application.

 



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ESTIA

Efficient Electronic Services for Tourists in Action (IST-1999-20962)

 estia

Description

The ESTIA project aims to provide the means for mass adoption of Business-to-Consumer (B2C) E-Commerce in the tourism sector. The project is introducing value-added services over the next generation access medium of E-Business: Mobile Networks, in order to efficiently support individuals and vendors in the tourism economy. More specifically, this project provides the following tools and services:
• Easy and cost efficient access to travel information (and all associated info) during the actual holiday trip
• Brokering tools and platforms for locating, reserving and purchasing domestic products & services better matching their needs
• Personalised services including recommendation and bundling services that best complements their tourist plan and schedule and matches their tourist identity and travel profile
• On line virtual communities of groups of people that belong to their target segment, traveling along them that build virtual trails in order to be easy located from other un-informed travelers and people at home.

 



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GEMINI

Global Electronic Medium Constellation for Dynamic Content Integration (IST-2000-33400)

gemini

Description

GEMINI aims to exploit the opportunities deriving from the convergence of different mass media (Digital Television, Internet, Newspapers etc), the ability to transfer digital content fast, accurately and at low cost, and the existence of several potential suppliers and customers. The project introduces value-adding services to consumers by providing access to a large repository of (re-usable) content, based upon viewers’ requests and needs. In addition, GEMINI paves the ground for additional interactive services related to provision of content in irrespective of format or type in a user-friendly manner.
The GEMINI project develops an integrated mediation platform (GEMINI Service Provider) offering enhanced content services to viewers of sports events that will satisfy four types of objectives:
• User friendly content provision based on specific viewers’ demand, to the extent of aggregated content from different sources / media
• Enhanced broadcasting program options with additional features and capabilities
• Means for capturing exact viewers’ needs in additional content provision
• Support for the creation of virtual communities thus enabling efficient service targeting for the viewers individual.

 



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Working Group Ig3 eBusiness Forum

Customer Relationship Management through information Systems (e-CRM)s

Type of project RTD
Starting Date 15 September 2007
Ending Date 15 March 2008
Scientific Coordinator Dr. Adam Vrechopoulos
Rapportice Evangelia Mantzari
Group IMES
Website http://www.ebusinessforum.gr

 

Description

The growing use of Customer Relationship Management systems(CRM), both at B2B and B2C relations has caused intense activity both in business and research level. While the provided CRM solutions can potentially solve all problems related to business relationships with customers, increasing the level of customer satisfaction, the current business practice shows that there are several problems related to the adoption and use of these systems by the companies. The large number failed CRM projects comes to strengthen the previous statement. There are many reasons causing this failure that are not related to each other. This group aims to outline the current business practice, emerging trends, prescription of successful implementation, potential risks / opportunities and possibilities that these systems can offer in order to increase the perceived value of the client.

Cooperators
1. A. Vrechopoulos, Lecturer in the Department of Management Science & Technology, Athens University of Economics and Business.
2. A. Galanis, CRM Consultant

Rapporteurs
1. E. Mantzari, PhD Department of Management Science & Technology, Athens University of Economics and Business.
2. A. Daskos, M.Sc in Software Engineering

 



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Working group Z1: eBusinessForum

Emerging technologies and Advertising

Project Type RTD
Starting Date 1 June 2004
Ending Date 1 November 2004
Scientific Coordinator Dr Adam Vrechopoulos
Contact Dr Adam Vrechopoulos
Group IMES
Website http://www.ebusinessforum.gr

 

Description

ELTRUN/WRC members participate actively in E-Business Forum. Working group (WG) Z1 will research, evaluate and record the most important ingredients of electronic advertising. Advertising has changed radically over the years thanks to new techniques and technologies. New mediums demand for extensive research so as to evaluate them in advertising effectiveness terms and persuade advertisers to invest on them. WG Z1 will focus on Internet and Mobile advertising and especially on the following areas:
• Emerging advertising technologies and techniques
• Models and methods of advertising research, management and billing
• Factors that influence Internet and Mobile advertising
• Business models and actors strategies
• Government and electronic advertising
• User Acceptance and Privacy
• Traditional and new advertising mediums: similarities and differences

Partners

• Tempo OMD Hellas (GR)
• GRNET – Greek Research and Technology Network (GR)

 



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RF Cure

 

recure

Scientific coordinator Dr. Katerina Pramatari
Project Manager Dr. Katerina Pramatari
Contact Dr. Katerina Pramatari
Group SCORE

Description

Given the evolving nature of IS research in the healthcare setting, the RFCure project aims to develop the information infrastructure and applications to support operations and supply chain management, capitalizing on the fact that products are uniquely and automatically identified with the use of RFID technology. Specific project objectives include:

  • To show how the technology of RFID can be used to build a smart hospital, which optimizes business processes, reduces errors, improves patient safety and enhances the quality of service.
  • To design, develop and pilot test some interesting hospital use cases that could benefit from RFID such as asset tracking, inventory management, blood tracking, consignment managed inventory
  • To give a credible assessment of the value of an RFID system  for innovating the healthcare supply chain and improving process performance


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Shopper Journey

Shopper Journey

Project type RTD
Starting date 21 June 2013
Ending Date 31 May 2014
Scientific coordinator Dr. Katerina Pramatari
Project Manager Dr. Katerina Pramatari
Contact Dr. Katerina Pramatari
Group SCORE

 

Description

The objective of the Shopper Journey project is to exploit information technology (IT) to deliver advanced retail analytics and data processing capabilities by analyzing Point-of-Sale (POS) data and build on the knowledge generated to improve retail shoppability, i.e., retailers’ innovative capacity to transform consumer needs and desires into actual purchases.

By complementing insights generated by actual data with traditional consumer research approaches such as focus groups and surveys the Shopper Journey projects seeks to identify those store layout alternatives that have significant impacts not only not only store sales but also on store patronage intentions.

The Shopper Journey project will seek to validate the retail shoppability recommendation by again utilizing IT as a means for research. Virtual as well as physical store layout alternatives will be examined with respect to their retail shoppability.

More specifically the Shopper Journey projects involves the following research steps:

  • Quantitative analysis : Execute data mining processes on detailed POS data in order to identify persistent buying patterns in the form of sales affinities amongst products and analyze trends in buying behavior
  • Focus groups: Conduct semi-structured group interviews in order to generate insights on consumer perceptions, opinions, attitudes towards buying patterns and store layout alternatives
  • Consumer survey: Conduct a questionnaire-enabled consumer survey to confirm insights from previous steps and validate perceptions, opinions, attitudes towards buying patterns and store layout alternatives
  • Virtual store laboratory experiment: Perform a laboratory experiment by virtually representing retail stores and their  store layout  alternatives in order to investigate consumer responses to experimental stimuli
  • Field studies in real retail store settings: Seek generalization of previous results by performing store layout changes in real store and investigate the effects via analyzing POS information.

ECR EUROPE White Paper

Partners

marinopoulos eltrun P&G

 


  • -

9th E-business and Innovation FORUM

Category : News EN

9iebif


  • -

Annual Survey of Social Networking 2013

The following questionnaire aims to discover the use of social media (Social Media) in Greece. 7-9 minutes are needed to be completed. Your help is important to us. This research has been conducted in the last five years and the results are announced during December.

Your answers are confidential and will be used solely for research purposes.

Thank you very much!

Complete the survey (Greek)


  • -

E-volution Awards 2014

Evolution Awards2014


  • -

RFID Journal LIVE! Europe

Category : events_en , News SCORE EN

Ninth Annual Event

Track and Manage Everything
RFID technology is now being deployed at large and midsize companies to improve efficiencies, enhance visibility, reduce shrinkage and achieve other significant business benefits. Co-located with RFID in Europe, this one-day event is designed to help companies considering using RFID technology to address real business challenges, determine the best RFID technology for their needs, learn best practices from early adopters, find the right technology partners and move forward.

RFID Journal LIVE! Europe is the only event where you will:

Hear speakers from leading end-user companies candidly discuss new applications for RFID, the business benefits they deliver and how to overcome implementation challenges
Learn from a range of sessions that include leveraging RFID to enhance visibility and traceability, improving supply chain management, and boosting operational efficiency
Meet the leading end users, experts and RFID solution providers
And so much more!

Learn More.

See the agenda.


  • -

12th IFIP Conference

Category : News EN

The preliminary program of I3E conference has been announced and you may download it by clicking here.

 The 12th IFIP Conference on e-Business, e-Services, e-Society

Collaborative, trusted and privacy aware e/m-services

I3E 2013

April 25-26, Athens, Greece

 


 

The I3E 2013 conference is the 12th IFIP conference on e-Business, e-Services, and e-Society sponsored by IFIP WG 6.11 in cooperation with TC11 and TC8. It will be hosted in Athens, Greece. I3E provides a forum for governmental, civil societyorganizations, local authorities, mEs, SMEs, research and industry.

The conference will concentrate on the aspects of collaboration, privacy and trust in the sectors of e-business, e-services and e-society.

Professor George Doukidis, Director of ELTRUN is General Chair.


  • -

Carbon Footprint Monitoring in the Supply Chain Workshop

Carbon Footprint Monitoring in the Supply Chain

Current Standards and Emerging Practices

esave

WORKSHOP

Brussels, 15 May 2013, 3-6pm

 

The e-SAVE and COFRET projects organize a joint workshop on “Carbon Footprint Monitoring in the Supply Chain” on May 15 2013, in Brussels, adjacent to the ECR Europe Conference 2013.

Participation is free of charge but registration is required. Workshop participants are entitled to 30% discount for registering to the ECR Europe Conference. Seating is limited, so you are kindly requested to confirm your attendance by May 10 2013, by registering here.

The workshop seeks to explore the current status regarding carbon footprint monitoring  and highlight the challenges and opportunities that are raised for companies. Attached the detailed program of the workshop. Three panels with top industry executives will bring forward the perspective of manufacturers, retailers, and shippers. Moreover, the results of a European survey regarding carbon footprint monitoring will be presented. Please take a few minutes to participate in the survey:

 

This will take you approximately 10 minutes. At the end, you will be able to see your company’s rankings compared to other companies that have participated in the survey. Your personal or company identification data are not required and your answers will be kept confidential.

We are looking forward to seeing you and sharing our findings with you at the upcoming workshop!

 

cofret  esavelogo

eSAVE-COFRET-Workshop-15 May 2013-Brussels


  • -

DOMINO

Dynamic Organizational Management for Inter-Firm Network Orchestrations (IST-2000-29545)

 

  

Description

DOMINO addresses the issue of management in dynamic organizational forms in terms of strategy, structure, processes and people. The primary objective of the project is to maximize the current understanding in this field and thus to set the basis of common reference. To this end, the project academic and industrial will pursue the development of an organizational and business taxonomy, presenting the types and the characteristics of dynamic network organizations, the analysis and explanation of the evolution of strategy, human resources, R&D and management across firm boundaries, and eventually the development of an organizational and business roadmap for firms adopting and wishing to sustain business networking models. The success of the project lies, so much on the innovative research character as also on the awareness efforts required for maximizing its business and academic impact. Hence DOMINO will pay a lot of attention in the manner project results are disseminated and exploited.

 



  • -

RFID in Europe

Category : front EN

Raising Awareness and Competitiveness on RFID in Europe

Funding programme FP7 Thematic Network- CIP-ICT-PSP.2008.3.1 (A European concerted effort on RFID)
Funding Agency European Commission
Project type RTD
Starting date 1 March 2009
Scientific coordinator Dr. Katerina Pramatari
Project Manager Dr. Katerina Pramatari
Contact Dr. Katerina Pramatari
Group SCORE
Website http://www.rfidineurope.eu

 

Description

RFID in Europe started as a European Union project (namely RACE networkRFlD) with the objective to increase awareness and competitiveness of RFID in Europe. Today, it continues as a network linking the RFID industry, academia and the user community with the objective to:
• Establish the market position for RFID technology in Europe
• Promote best practices, case studies, reports, guidelines, services and events to increase awareness at National and European level.
• Involve the widest possible audience of stakeholders in the public debate on RFID industry, public sector and civil society.
RACE networkRFlD is open to any company in Europe with an interest in RFID. It is a totally free membership organisation.
• Provide a structure for initiating, developing and sustaining a large variety of support measures to promote the take-up of RFID with appropriate attention to associated automatic identification, data capture and communications technologies and their potential within application designs.
• Focus attention upon SME business communities and the potential that exists within them for product, process and services innovation.
RFID in Europe is open to any organization in Europe with an interest in RFID. It is a free membership organization.

 

Partners

avanta ercim etsi filrfid rfid nordic
fraunhofer eltrunlogo itt tralee AIM UK


  • -

e-Save

Category : front EN

Energy Efficiency in the Supply Chain through Collaboration, Advanced Decision Support and Automatic Sensing

e-Save

Funding programme ICT 2011, FP7
Funding Agency European Commission
Project type RTD
Starting date 1 January 2012
Ending Date 30 June 2014
Scientific coordinator Dr. Katerina Pramatari
Project Manager Dr. Katerina Pramatari
Contact Dr. Katerina Pramatari
Group SCORE
Website www.e-save.eu

 

Description

Overall, the e-SAVE project aims to deliver a modular and extensible information, collaboration and management support infrastructure that does not only capture and deliver the data required for effectively monitoring energy use and other environmental Key Performance Indicators (KPIs), but also provides the management tools that utilize these KPIs and support managerial decisions and every day operations for improving energy and environmental performance.

More specifically, the project has the following specific objectives:

  • To design and develop a powerful data middleware to efficiently and automatically capture and link energy-use data and carbon emissions to supply chain processes and product instances, enabling the generation of a credible energy and carbon identity for products and processes. (Relevant Milestones: MS1, MS2, MS3)
  • To implement generic and interoperable information system components for energy efficiency monitoring, able to integrate with alternative data sources (ERP systems, automatic energy sensors, XML data by supply chain partners etc.) and deliver a product’s and or process’ energy profile
  • To facilitate the efficient collaboration and seamless communication of product life cycle and process energy performance data among supply chain partners, including the definition of energy efficiency ontologies and XML schemas for information sharing and the design and implementation of a collaboration infrastructure
  • To extend carbon footprint and Life-Cycle-Assessment tools and integrate them into ERP and supply chain management systems by using input coming automatically from various data sources (ERP system, collaborating supply chain partners, sensors etc.) but also providing various energy-efficiency KPIs as output to a green supply chain management toolset. (Relevant Milestones: MS2, MS3)
  • To build an energy-efficient supply chain management toolset, incorporating new optimization and operations management logic that uses environmental as well as other KPIs to support managers achieve a profitable balance between environmental and operations efficiency in areas such as inventory management, logistics and distribution planning, vehicle rooting etc.
  • To develop tools and applications to support the simulation of alternative supply chain configurations, taking into account the environmental KPIs to be delivered by the e-SAVE platform in addition to other business KPIs, in order to support strategic and sustainable supply chain design decisions
  • To provide consumers with the meanshttp://www.eltrun.gr/wp-admin/post-new.php to monitor product footprints and energy-profiles, by supporting a dynamic energy-efficiency product label and respective consumer services, such as, for example, smart-phone applications “interrogating” products at the point-of-sales about their energy profile, and measuring the impact of such services on consumer perceptions and actual demand

 

Partners

intrasoft eltrun barilla Quantis
EPFL BOC TUDO SimPlan
Intelen ECR Metro

 


  • -

ARTISAN

Category : front EN

Energy-aware enterprise systems for low-carbon intelligent operations

  

Funding programme ICT 2011, FP7
Funding Agency European Commission
Project type RTD
Starting date 1 November 2011
Ending Date 30 April 2014
Scientific coordinator Dr. Ioannis Mourtos
Project Manager Dr. Ioannis Mourtos
Contact Dr. Ioannis Mourtos
Group ADOPT
Website www.artisan-project.eu

 

Description

The ARTISAN project envisions significant reductions (at least 10%) in energy consumption and CO2 emissions of the European Textile Industry by integrating data-capturing technologies, process-based energy measurement and real-time optimization of operations.
It will provide enterprise management systems with services for monitoring and operational decision making, available at each supply chain partner, and, additionally, trading services for energy and carbon permits forging collaboration across supply networks.

Relying on a service-oriented architecture and data capturing through sensors and energy metering devices, expected achievements and technologies to be used of ARTISAN include:
– an information infrastructure, enabled by AUTO ID, WSN or other hardware components, for efficient capture, storage and communication of energy consumption data;
– energy performance indicator structures and services for the textile industry;
– services monitoring, reporting and analyzing energy performance per process;
– real-time optimization algorithms for planning and scheduling of supply chain processes and enterprise operations in terms of cost reductions and minimum consumption of energy;
– tools for evaluating overall energy efficiency based on productivity assessment of processes and implicitly of products;
– intra- and inter-organisational services for energy consumption forecast and trade of energy and CO2;
– a layered architecture interconnecting the modules in a seamless way, enabling interoperability both internally and among supply chain partners.

Field trials based on representative use-cases drawn from the European textile industry will demonstrate the functionality of the modules and the interconnections in a real context.
Hence, each company is encouraged to become an ARTISAN in energy management, but mostly an ARTISAN in decisions based on energy and environmental indicators in both its day-to-day operations and business partnerships.

 

Partners

euratex intrasoft marccain iditf
atc DOMINA SRL ITALY eltrunlogo fratelli piacenza


  • -

2012-2013: Athens University of Economics and Business Digital Services (Ministry of Administration Reform and E-government) Design and Development of University’s electronics services

Design and Development of University’s electronics services


  • -

E-invoice enhancing actions

Description

The development of electronic invoicing in Greece can significantly enhance the competitiveness of Greek businesses and National Economy, by reducing operating costs associated with issuing, handling and storage of invoices. Specifically, the amount that can be saved for Greek enterprises, from the adoption of electronic invoicing is estimated at over € 1 billion annually. Moreover, the electronic invoice can be an enabler to automate a number of processes related to e-procurement, generating additional benefits of several billion to National Economy.

Today in Greece are handled over 200 million invoices related to transactions between businesses. A significant number of companies utilize the e-invoice mainly through e-invoice service providers. It is estimated that in 2011 almost 7,000 businesses circulated more than 8 million e-invoices (through e-invoice service providers). Especially the last year, in both to the initiatives taken by the State for amplification of e-invoicing in Greece (discussed below) and the need to reduce  operating costs of companies, a steady increase of adoption rate has been observed resulting to an increase of e-invoicing as a result data to substantiate the assertion that by the end of 2012 will be an increase in the tariff-moving to Greece by 40%, which corresponds to a throughput of 12 million e-invoices, worth more than € 5 billion.


  • -

PhD Chaniotaki EN

PhD Thesis Description

The attempt to cut down on and rationally use monetary and other resources on IT Projects has been a major issue for governments around the world. It has been commonly accepted that large amounts of money have been wasted by Governments in E-Government projects, which, despite their initial implementation success, are either given up or fail to be fully utilized, according to their initial specifications. The necessity therefore arises for the development of an ex ante evaluation framework or model for E-Government projects, which shall be able to predict projects’ success or failure in terms of long-term sustainability and act as a decision-support tool for public sectors decision makers when deciding upon the approval or rejection of a prospective project.
The literature references used in order to tackle this problem come from the field of IS evaluation, E-Government in general and Sustainability. In specific, all existing IS evaluation frameworks and models have been studied in depth, which shall be enriched by means of the E-Government and Public Administration literature. Despite the thorough research that has been conducted in the area of IS evaluation until the early 2000’s, the lack of such frameworks and models for E-government projects and systems in terms of their long-term sustainability can be observed.

PhD Candidate

Eleni Chaniotaki

Ε-mail:

echaniotaki[at]aueb[dot]gr

Office phone:

+30 2108203663

Fax:

+30 2108203664

Address:

Evelpidon 47-A & Lefkados 33 Room 801, GR-11362, Athens, Greece

Supervisor


Georgios Lekakos


  • -

PLUG-IN

plug in

Full Title: PLUG-IN: Πληροφοριακό  Σύστημα  Σύνθεσης  και  Παροχής  Διαλειτουργικών Ηλεκτρονικών Υπηρεσιών για Μικρομεσαίες Επιχειρήσεις» (συντ. τίτλου: PLUG-IN) και κωδικό αριθμό  09ΣΥΝ-72-1095Call: NATIONAL STRATEGIC REFERENCE FRAMEWORK, NSRF 2007-2013, ACT I: «Collaborative projects Small and medium scale», GSRT)Project Duration:

Project Start:

Project End:

Website: (under construction)

Description

The purpose of PLUG-IN is to investigate, design, develop and pilot operate an integrated, scalable platform in order to publish, recover, compose, orchestrate and provide electronic services of added value to a company based on modern technologies and standards. PLUG-IN combines the disciplines of Software as a Service (Software-as-a-Service) and Synthesis Services (Enterprise Mashups, Service Composition) which are placed under “umbrella” of Internet Services (Internet of Services), and Operational Interoperability and Integration (Enterprise Interoperability, Enterprise Application integration).

Specifically, this project includes several different activities such as:

• The study of new business models for the disposition of business software as a service (Software-as-a-Service, SaaS)

• The specification of new electronic services for SMEs and with modern methods of business analysis based on the life cycle of a business (Business Episodes)

• The separation of services in various categories (basic, value added, final, etc.) ensuring the flexibility of this infrastructure and the best composition (Enterprise Mashups) and provision of services based on their quality (Quality of Service)

• Ensuring interoperability with supported by the reliable exchange of electronic information and knowledge, based on open standards

• Promoting the direct exchange of information between end-users adopting the principle of end-to-end connectivity (also known as peer-to-peer approach).

•Design, Development and Implementation of a platform that undertakes the Publishment, Composition and Electronic Service Provision in each phase of an SME life cycle . We will delivered services which will based on already existing features and systems  located anywhere and will be able to be viewed and used at any time, according to business needs of end users. (Value Added Services).

• The use of alternative channels by end users to exchange messages between different companies using a variety of technologies such as Internet, mobile devices or devices that rely on technology RFID (Radio Frequency Identification)

• Pilot implementation of an integrated platform that will have the functionality that has been prescribed in a range of services that are integrated to specific business events

• The evaluation, dissemination and exploitation of  the results of each project’s stage

The following figure presents a conceptual approach of PLUG-IN platform.

The term conceptual implies that illustrates how adapts to the end-users’ existing endpoints (systems, applications and other infrastructure), is an intermediate layer which consists of both  these endpoints and other services that may be located anywhere on the Internet.


 

plug-in

 

Figure 1: Conceptual Approach to Infrastructure PLUG-IN

 

 As already mentioned, one of the main objectives of this project is to support and enhance the efficient and rapid communication and cooperation between SMEs with the successful delivery of an infrastructure provider of integrated electronic services for SMEs, with interoperability features.

This purpose, however, includes a set of specific technical and scientific objectives to be achieved. Thus, under this project will also be held:

 

• Redesign and interconnection of legacy systems through adaptors

• Aggregation and orchestration of services by different providers – Small and Medium Enterprises

• Design, development and pilot operation of Interoperability Services Utilities – ISU. These units will provide functions and resources that will be needed in order to deliver and support the concept of interoperability into cooperation and communication between SMEs, either are are in the same business or working in fields completely different nature and Content.

 

In order to document the project’s individual objects’ achievements a detailed and systematic presentations and matching  of them will be done with related work packages

 


  • -

EuroITV 2012

Category : News EN , News IML EN

 

 

Dr. George Lekakos is co-chair of Doctoral Consortium during EuroITV 2012 and tutorial speaker.

 

Conference program

 

 

Registration is open

Find a detalied description of the program and schedule to be held at the Seminaris conference hotel below:

There will be two keynotes:
Janet Murray (Georgia Tech) – Transcending Transmedia: Emerging Story Telling Structures for the Emerging Convergence Platforms
Olga Khroustaleva & Tom Broxton (YouTube) – Supporting an Ecosystem: From the Biting Baby to the Old Spice Man

and sessions that include
17 full papers,

14 short papers,
13 posters,
13 demos,
11 iTV in industry speakers and
6 doctoral consortium presenters.

The 15 entries to the Grand Challenge are online now here.

The pre-conference day (4th July) also includes two tutorials,
Foundations of interactive multimedia content consumption (2/3 day)
Designing Gestural Interfaces for Future Home Entertainment Environments (half-day)
and four full-day workshops:


  • -

The e-SAVE project @ the ECR Europe Conference, 9-10 May 2012, Brussels: Session ΒΟ 4.4

Category : News EN , News SCORE EN

You are invited!

e-SAVE project will be presented by partners ECR and AUEB at the 16th annual ECR event on 10 May 2012, at 11:00 CET. This event is titled “ECR: The Next Generation” and will take place in Brussels on 9 and 10 of May, 2012. This is a major event in Europe for supply chain professionals including suppliers, manufacturers and retailers.

Join us at Session ΒΟ 4.4 Sustainability for the next generation

You may also find the full program here, and location directions here.

If you are also intending to participate, please let us know by dropping a comment below.

See you there!


  • -

Post Doctoral Position

Category : News EN , News IML EN

Post Doctoral Position

Swiss Federal Institute of Technology Lausanne (EPFL)
Artificial Intelligence and Human Computer Interaction labs
The AI and HCI labs have a joint post-doctoral opening in the area of recommender systems, activity recognition, behavioral sensing and social computing. The successful candidate will participate in a future research project called SenseWell, which aims at modeling and understanding wellness based on physical, emotional, and social activities, recommending lifestyle changes, and developing persuasive systems to support sustained behavioral improvements.

The ideal candidate should have a strong publication track record and excellent communication skills.

Starting date: fall 2012 (negotiable)

Contract: 1 year renewable up to a maximum of 4 years.

Salary: in the range of 80’000 CHF/year (US$ 89’000/year) depending on experience.

To apply, please send your curriculum vitae, statement of research interests, and three letters of reference to Boi Faltings (boi.faltings[at]epfl.ch) or Pearl Pu (pearl.pu[at]epfl.ch).
Informal inquiries are welcome.


  • -

Effects of 3-Dimensional Retail Stores’ Design on Customer Experience

The purpose of this research is to develop and apply a theoretical framework towards investigating the influence of 3D retail store interfaces (i.e. layout) on consumer-user behaviour (e.g. ease of use, customer experience). The research provides theoretical implications for our understanding of customer experience in the virtual 3D environments as well as practical ones for designing effective virtual 3D retail stores meeting customers’/users’ needs.


  • -

“Investigating Electronic Servicescape Effects on Consumer Behaviour in the E-Banking Sector: A Customer Relationship Management Approach” – Basic Research Funding Program (BRFP)

This research was funded by the Research Centre of the Athens University of Economics and Business

 

The objective of this research is to develop an Electronic Servicescape (e-servicescape) framework in the context of Electronic Banking and measure the effects of its determinants/components on Consumer-User Behaviour through a Customer Relationship Management (CRM) approach.


  • -

Typology of Virtual Retail Stores in 3-Dimensional Environments

The objective of this research is to contribute to our understanding of Virtual Commerce (V-Commerce) as a novel retail channel. Specifically, in 3D virtual stores, retailers can adopt and simulate most of the services and capabilities offered both in traditional and online retailing as well as apply innovative ones. In this context, this research aims to provide a classification scheme/typology of virtual retail stores in terms of store design and layout.


  • -

eCommerce for Beginners

Category : seminars EN

A 2-day (10 hours) seminar titled “eCommerce for Beginners” will take place on Friday 13th & Saturday 14th of July. Details on the agenda and speakers will be posted here until 30th of June. Feel free to contact us for more information.


  • -

RFID in Europe – 2011

Information

The Survey was carried out by the ELTRUN/Score Research Group (www.eltrun.gr) in the period October 2010- March 2011 with the aim to monitor the interest and perceptions of European organisations regarding RFID technology. During the first stage, the study was conducted in Greece with 96 respondents and at a second stage 13 other European countries (Italy, France, Germany, Norway, U.K, Sweden, Austria, Ireland, Czech Republic, Slovakia, Belgium, Netherlands, Sweden) participated with 63 respondents. 159 respondents in total participated in this survey. In the Greek Survey, the majority (60%) of the organizations participated were SMEs, while in the European Survey the SMEs accounted for almost half of the respondents (49%). In addition, the majority of respondents belong to senior and top management. In the survey in Greece the majority (58%) of the respondents were top/senior managers, while the majority of the European respondents (55%) where Senior/ top managers.

You can give a look at the results here:

Download


  • -

IT investment evaluation: A Real Options Perspective- The RFID case

PhD Thesis Description

The PhD thesis lies in the area of Information Technology Investment
Evaluation. Aim of the PhD is to determine the parameters which influence
managers’ decision to assess and implement an Information Technology
project. For this aim, a methodology from the Financial field which is
called “Real Options Analysis” is exploited. RFID technology projects are
examined as case studies for the purpose of the thesis.

Phd Candidate

Dr. Andriana Dimakopoulou

Ε-mail: adrianadima[at]aueb[dot]gr
Office phone: +30 2108203663
Fax: +30 2108203664
Address: Evelpidon 47-A & Lefkados 33 Room 907, GR-11362, Athens, Greece

Supervisor

Dr. Katerina Pramatari


  • -

Virtual Reality Internet Retailing: Experimental Examination of Interactive Shopping Interface – Store Atmosphere effects on user-consumer behaviour

PhD Thesis Description

Dr Ioannis Krasonikolakis is Lecturer in Retail Marketing at Southampton Management School, University of Southampton. He holds a Ph.D. in Marketing & Information Systems (thesis title: “3D Internet Retailing: Experimental Investigation of Interactive Shopping Interface – Store Atmosphere Effects on User-Consumer Buying Behaviour”.), a Master in Information Systems and a B.Sc. in Informatics all issued from the Athens University of Economics and Business (AUEB). He is also a research fellow of the Eltrun-Imes and ISTLab-IRIS research groups operated at AUEB. His research interests evolve around retail marketing, interactive marketing, consumer behaviour in ubiquitous environments and store atmosphere in traditional, 2D, and 3D online environments.
Previously, he has worked at the Technological Education Institute of Piraeus as an Adjunct Lecturer in the Department of Accounting and in the Department of Business Administration and has teaching experience in sections such as Object-Oriented programming, Marketing and Economics. Also, he has worked as an assistant consultant in Planning S.A. in the Grocery Retailing sector, and as a programmer in Siemens S.A. in the Software Department.

Phd Candidate

Dr. Ioannis Krasonikolakis

Ε-mail: I.krasonikolakis[at]soton.ac.uk
Office phone: +44 (0)23 8059 7443
Fax: +44 (0)23 8059 3844
Address: Building 2 /Room 4044, Southampton Management School, University of Southampton, Southampton, SO17 1BJ, UK

Supervisor

Dr. Adam Vrechopoulos, Dr. Nancy Pouloudi


  • -

Social Media and Online discussions: Observing user opinion and assessing credibility

PhD Thesis Description

Social media have penetrated the world population in such a degree that most social groups participate and discuss almost everything concerning their views, purchasing habits and general interests. This has resulted in creating a “web reputation” for any organization that emerges through these online discussions. However, sometimes the users perceive the credibility of discussions in different ways resulting in different users’ opinion regarding an organization or a product.

This thesis includes a qualitative research / case study which will examine how online communities and discussion boards operate in order to study the process that an organization can follow to observe the discussions and all possible comments made in this context in order to capture the dominant view (positive or negative). Also, this thesis includes a quantitative research which will examine the factors that make
up the structure of a discussion and how these factors affect the credibility and the final users’ opinion.

Phd Candidate

Stelios Eliakis

Ε-mail: eliakis[at]aueb[dot]gr
Office phone: +30 2108203663
Fax: +30 2108203664
Address: Evelpidon 47-A & Lefkados 33 Room 907, GR-11362, Athens, Greece

Supervisor

Dr. Katerina Pramatari


  • -

Information Quality Evaluation of Object Tracking Systems in the Internet of Things: an Analytical Approach Applied in the Supply Chain

PhD Thesis Description

This doctoral research contributes to the Information Systems, Information Quality and Supply Chain Management research fields. It proposes an analytical information quality (iq) evaluation model of object tracking systems in the Internet of Things. An analytical model of the alternative configurations of object tracking systems is developed as a function of specific configuration parameters. Then, based on probability and graph theory, analytical metrics of two dimensions, accuracy and completeness, of information quality of object tracking systems are devised as a function of the system configuration and independently of the system application context. Finally, the effect of the system configuration on the information quality of object tracking systems is empirically tested through experiment on alternative product tracking systems in the retail supply chain. The proposed analytical model may be applied to perform two distinct types of information quality assessment of object tracking systems. On the one hand, during an a priori (or ex ante) evaluation, the model may be employed to assess the IQ requirements of a given monitored context and guide pertinent design decisions. On the other hand, during an a posteriori (or ex post) assessment, the model may be applied to assess the IQ of object tracking systems and identify areas of improvement based on design best practices of other similar system instantiations.

Phd Candidate

Dr. Cleopatra Bardaki

Ε-mail: cleobar[at]aueb[dot]gr
Office phone: +30 2108203663
Fax: +30 2108203664
Address: Evelpidon 47-A & Lefkados 33 Room 907, GR-11362, Athens, Greece

Supervisor

Dr. Katerina Pramatari


  • -

An Internet Retailing Data Framework for Supporting Consumers and Business Processes

Category : Journal EN

Vrechopoulos, A.P., Pramataris, Κ., Lekakos, G. (2003). “An Internet Retailing Data Framework for Supporting Consumers and Business Processes”. Information Systems Journal vol. 13, no 4, pp 353-373


  • -

A Taxonomy of Indoor and Outdoor Positioning Techniques for Mobile Location Services

Category : Journal EN

Zeimpekis V., Giaglis G., Lekakos G., (2003). “A Taxonomy of Indoor and Outdoor Positioning Techniques for Mobile Location Services”. ACM SIGecom Exchanges vol. 3, No. 4, pp. 19-27.


  • -

Personalised Interactive TV Advertising: The iMEDIA Business Model

Category : Journal EN

Pramataris, K., Papakyriakopoulos, D., Lekakos, G., Mylonopoulos, N. (2001). “Personalised Interactive TV Advertising: The iMEDIA Business Model”. Electronic Markets Journal, vol. 11, no. 1, pp.17-25.


  • -

Systolic array exploitation of a neural network inherent parallelism solving the nearest neighbour problem, Nonlinear Analysis

Category : Journal EN

Bekakos, M.P., Pramataris, K.C. (1997) Systolic array exploitation of a neural network inherent parallelism solving the nearest neighbour problem, Nonlinear Analysis, Vol. 30, No. 5, pp. 2945-2952.


  • -

EDI System Definition for a European Medical Device Vigilance System

Category : Journal EN

Doukidis, G.I., Pallikarakis, N., Pangalos G., Vassilacopoulos, G. and Pramataris, K. (1996) EDI System Definition for a European Medical Device Vigilance System. Medical Informatics, Vol. 21, No. 3, 233-244.


  • -

DSS2012 – 16th IFIP WG8.3 International Conference on Decision Support Systems

Category : News EN

 

DSS2012 – 16th IFIP WG8.3 International Conference on Decision Support Systems
Anávissos, Greece, June 28-30 2012

Conference theme: “Fusing DSS into the Fabric of the Context”

**** Online registration is open ****
The call for papers is now closed
The Conference Programme is now published

The aim of the IFIP Working Group 8.3 DSS’2012 open conference is to explore the modern perspective of the fusion view on information systems identity and the implications of this view for decision support systems.

The conference takes its cue from the idea of “The Infusion of IS”, originally introduced by Omar El Sawy in “The 3 Faces of IS Identity: Connection, Immersion, and Infusion,” (Communications of the AIS, Volume 12, November 2003). Moreover in his Keynote for DSS2010, Omar el Sawy presented the game-changer that “DSS has disappeared in the fabric of organizations: long live DSS”. (You can download this DSS2010 Keynote here).

According to this game-changer challenge, decision support systems should achieve a total alignment with the context and the personal preferences of users.

The advantage of such a view is an opportunity of seamless integration between enterprise environments and decision support system components. The conference solicits papers that describe the application of fusion principles on decision support systems research and practice.

It is timely to explore the socio-technical approaches for fusing decision support, as well as opportunities and obstacles for achieving a total fusion of DSS systems in various contexts.

The keynote presentations for DSS2012 will be given by Timos Sellis (Athens University of Economics and Business, Greece); Bill Mayon-White (The London School of Economics and Political Science, UK) and Dov Te’eni (Tel-Aviv University, Israel)

Papers were submitted from academics and practitioners. All submitted manuscripts were double blind peer-reviewed in full by at least two reviewers and members of the Program Committee. The acceptance of the contributions will be based on the originality of the work, the relevance for the conference themes and overall quality. Those selected are now included in the Conference Programme, which also includes three invited Keynote Presentations, and three Panel Discussions

In addition the DSS2012 Doctoral Consortium will be organised on June 27, 2012


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16th ECR Europe Conference & Marketplace Brussels 9 &10 of May 2012

Category : News EN , News SCORE EN

ECR, The Next Generation - ECR Europe conference & Marketplace - 24 & 25 april 2012

Plenary sessions

Plenary 1 – Collaboration in a crisis

Wed 9 May – 9.00 – 10.45

Opening remarks and welcome to the 16th ECR Europe Conference & Marketplace

Xavier HUA
Managing Director – ECR Europe

ECR 2022: “Collaboration – Setting the stage for the new generation”

Published in 2005, The case for ECR, a review of ECR adoption showed how ECR best practices had created substantial value both for the industry and consumer. As ECR enters a new era, the ECR Europe co-chairs will share the results of a new survey conducted throughout Europe on the adoption, use and benefits of ECR practices. They will discuss best practices and lessons from successful collaboration programmes and consider how to create further industry value in the next 10 years.
Thomas HUEBNER
Executive Director for Europe – Carrefour
Jan ZIJDERVELD
President Unilever Europe – Unilever

ECR in practice

Hear from industry leaders what ECR has brought to their company in the past decade. What worked well and what didn’t? What are the key lessons for successful collaboration in times of crisis?
Laurent FREIXE
Executive Vice President, Zone Director for Europe – Nestlé
Balloon
Sander VAN DER LAAN
COO Ahold Europe – Ahold
Balloon
Nikos VEROPOULOS
CEO – Veropoulos
Balloon

Plenary 2 – Digital – Reaching the consumer

Wed 9 May – 14.15 – 16.15

Retailing in the digital arena

Retailers and manufacturers have worked in recent years to integrate the physical world with digital technology. What principal trends are driving change in retailing now? How will new technologies and social networking impact the shopping experience? And how are retailers and manufacturers adapting to the changing retail landscape?
Barney BURGESS
COO Grocery Home Shopping – Tesco
Balloon
Georges-Edouard DIAS
SVP Digital Business – L’Oréal
Balloon
Swinda HAGEDOORN
Director Global Industry Solutions – TNT Express
Balloon
Olivier MARCHETEAU
President of Groupe Casino Cdiscount – Casino
Balloon

The New Normal

We have already gone through huge changes, but what lies ahead promises to be even more challenging. Digital has become the New Normal, and this will have an enormous impact on the way companies organise their communications with customers and how they have to organise internally.
Peter HINSSEN
Author

Plenary 3 – Growing… sustainably

Thu 10 May – 13.30 – 15.30

Retailing for the next generation(s)

Growing in the current economical climate is challenging. Doing it in a sustainable way is even more so. Or is it? Hear how sustainability can stimulate innovation, and how top retailers and manufacturers are integrating sustainability in their daily business in this eye-opening session.
Judith BATCHELAR
Director of Sainsbury’s Brand – Sainsbury’s
Balloon
Karen HAMILTON
VP Sustainability – Unilever
Balloon
Jens-Martin SCHWÄRZLER
CSVP Cosmetics Toiletries WE – Henkel
Balloon

Keynote Speech

Digital: from buzz to profits

Digital has become a reality in the EU grocery markets, but making profits “at scale” with digital is proving very difficult. Google’s knowledge of how companies can leverage the opportunities, combined with Mckinsey’s multichannel grocery insights from new research, will provide delegates with the most up-to-date and robust view of the opportunities and challenges ahead.
Sébastien BADAULT
Managing Director Strategic Accounts SEEMEA – Google
Nicolò GALANTE
Senior Partner – McKinsey


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RFID in Europe Conference Leuven 23 & 24 of May 2012

Category : News EN , News SCORE EN

Event Date:
Wed, 05/23/2012 – 00 – Thu, 05/24/2012 – 00
Place:
Leuven 23 & 24 of May 2012


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REGISTRATION NOW OPEN

104 Euros for Registration to Plenary Meeting 1 (10.00am  to 2pm on the 23rd of May) and Workshops. Allows participation on the 23rd and 24th of May.

26 Euros as for Only Registration Fee for the Plenary meeting and lunch on the 23rd of May

A Networking Dinner will take place in the Stella Artois Brewery on the 23rd of May. Great food and Beer included for 76 Euros

Register at: http://www.weezevent.com/RFID-IN-Europe

 

Leuven 3leuven 6

 

 

The Venue :

 

College De Valk

 

LeuvenLeuven

Tiensestraat 41 3000   LEUVEN

 

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> AGENDA <
MAY 23rd
10.00 a.m. – 11.15 a.mPlenary Meeting 1
> Welcome RFID-IN-EUROPE – Presentation – purpose – goals.
Pat Doody – Management Board Chair RFID in Europe
> Keynote RFID European CommissionGerald Santucci, Head of Unit
”Enterprise Networking and RFID” at European Commission.
> Presentation of RFID in Europe Activity PlansRFID in Europe Activity Leaders
> Security and Privacy in Europe: future impact of RFID technology.
RFID Security measures by Prof. Bart Preneel of KU Leuven with an introduction provided
by Trevor Peirce, Avanta Global
> RFID in SECURITY In a global environment it is necessary to have hardware protection,
sustainable solutions and to have a seriously European perspective on integrity and
privacy. Lucas Åhlstrom, Retorium
> RFID in Transportation. A summary of the status of RFID in Rail, RFID in logistics and trans-
portation in Europe today. A global outlook and vision of RFID in Europe.
Gunnar Ivansson, Learningwell
11.30 a.m. – 12.30 a.m. RFID Situation in Europe
Raghu Das, CEO of ID TechEx and Stephane Pique, RFID Business Consultant
This session will provide an overview of the RFID market in Europe as of today, an outlook
for the future and highlight the opportunities and problems the industry is facing.
12.30 a.m. – 2.00 p.m. LUNCH
Plenary 2/ WorkShop Context
Pat Doody and Trevor Pierce
Introduction to Work Shops.
•     WS 1 Business Development, Robert Newman, Professor of Computer Science School of
TechnologyUniversity of Wolverhampton.
•     WS 2 PIA, Trevor Pierce, Advanta GlobalITU-T’s role in RFID/IOT Privacy and Security – Martin Eucher, International Telecommunication Union
•     Academic Activity, Pat Doody Director, Centre for Innovation in Distributed Systems (CIDS)
Presentations by Academic Researchers outlining the status of RFID Research from both
a European and an International point of view.Antonio Rizzi, Ph.D. Full Professor for Industrial Logistics & Supply Chain Management at the Department of Industrial Engineering at the University of Parma. 

 

Room 1 3.15 p.m. – 6.00 pm WorkShop 1 Business Development
Robert Newman, Stephane Pique and Ove Canemyr
Building Support Sector by Sector: To explore how different industry sectors might gain a Europe wide infrastructure. Exploring practice in two or more sectors in which RFID has already shown potential.1515:  Introduction

1520:  case study: Logistics 1: ‘Automatic intelligent Proof Of Shipment and Proof of Delivery for spare parts distribution’
1550:  case study: Logistics 2: Asset management, Stephane Pique.
1620:  case study: Food: ‘RFID from farm to fork’: R. Newman, RFID-F2F project.
1650 – 1720: Breakout sessions to discuss industry sectors as represented in audience
1720 – 1800: Panel session, including discussion of points from breakout sessions and general Q&A.
Room 2 3.15 p.m. – 6.00 p.m. RACE Project and EC Review

8.30 p.m. RFID in Europe – Networking Dinner


MAY 24th
Room 1 9 .00 .a.m – 1.30 p.m. WorkShop 2 – RFID Privacy Impact Assessment (PIA)

Activity

Time

Workshop Welcome – Trevor Peirce, Public Policy & CFO RFID in EuropeRFID PIA Framework – What is it? Why have we a PIA for RFID?Trevor Peirce, Public Policy Activity Leader & CFO RFID in EuropeRFID PIA Framework Tools – How can the Framework be used?Presentation 1 – Stephan Bourguignon, RAN Project Representative & Manager IT data privacy, CoC Identity Management, Daimler AGPresentation 2 – Massimiliano Minisci, Director European Public Policy GS1 Global Office

Panel Discussion – RFID PIA Framework Tools

09:00 – 09:1009:10 – 09:3009:30 – 10:00 

10:00 – 10:30

 

10:30 – 10:50

10 MINUTE BREAK

 

Security – Measures to address Threats to RFID applicationsProfessor Bart Preneel, KU Leuven & COSICRFID PIA Framework & Tools – Future PerspectivesCEN Standards – Claude Tételin, Directeur Technique CNRFIDITU-T (UN) Standards – Martin Euchner, Advisor of Study Group 17,Telecommunication Standardization Bureau (TSB), International Telecommunication Union (ITU)RFID in Europe Public Policy Activities 2012 – Trevor Peirce,                       Public Policy Activity Leader & CFO RFID in Europe

Panel Discussion – Security & Standards

11:00 – 11:2511:25 – 11:5511:55 – 12:25

 

12:25 – 12:30

The Common European Sign – UpdateEuropean Commission’s guideline for use – Trevor Peirce, Public Policy Activity Leader & CFO RFID in EuropeCEN Standards – Stephane Pique, Community Activity Leader RFID in Europe 12:30 – 12:4512:45 – 13:00


1 .30 p.m. – 2.00 p.m. Panel discussion


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Transforming Supply-Chain and the Shopping Experience

Category : Paper Series EN

Issue No. 27 (April – May 2004)

Prof. Georgios I. Doukidis

Consumers have become increasingly demanding and frustrated with their in-store shopping experience. They will reward retailers that help them save time, make the in-store experience easier, and treat them with respect, honesty and fairness. This paper recognizes that developing a consumer-centric enterprise is the key to improving shopping satisfaction. Implementing this strategy needs innovative technology that assists the customers in the shop, accelerates the payment process through new checkout options, and maximizes the consumer benefit through interactive store communication. The paper analyses the major experiment that takes places presently worldwide that implement and tests the above services in real-life.

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Towards ‘smarter’ supply and demand-chain collaboration practices enabled by RFID technology

Category : Paper Series EN

Issue No. 31 (March – April 2005)

Katerina C. Pramataris, Georgios I. Doukidis & Panos Kourouthanassis

The advent of e-business has created several challenges and opportunities in the supply chain environment. The Internet has made it easier to share information among supply chain partners, and the current trend is to try to leverage the benefits obtained through information-sharing (also called visibility) across the supply chain to improve operational performance, customer service, and solution development (Swaminathan and Tayur, 2003).

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User Interface Design and Evaluation in Interactive TV

Category : Paper Series EN

Issue No. 32 (May – June 2005)

Konstantinos Chorianopoulos

This position paper is an interpretation of the special theme of the 3rd EuroITV conference (2005): “User centred systems, programmes and applications.” It investigates the question: How does the generic notion of “user centric” translate into specific actions for interactive TV user interface design and evaluation? Traditional usability engineering techniques have been popular, but it is argued that the user interfaces in interactive TV should move beyond usability. Mass communication literature has been investigated, in order to augment the user centric approach with a toolset of concepts, methods and techniques that are suitable for the needs of the interactive TV audience. Finally, further directions for research are outlined.

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Consumers’ Behavioral Intentions in the Mobile Internet Services Market

Category : Paper Series EN

Issue No. 33 (July – August 2005)

Pavlos Vlachos

Mobile Internet is defined as the wireless access to internet content via mobile devices (Kim et al. 2002). Through cellular phones and personal digital assistants, users gain access to tremendous amounts of information and products on the Internet, anywhere and anytime (Chae et al. 2002).The prospects for mobile internet services seem to be encouraging. According to a study conducted by AT Kearney and the University of Cambridge, for the first time since 2001, there has been a global increase in the proportion of mobile phone users that use the internet functionality of their phones (AT Kearney 2003).

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Factors Affecting Perceived Impact of Electronic Marketplaces

Category : Paper Series EN

Issue No. 38 (May – June 2006)

Kioses Eleftherios, Pramatari Katerina

In the 1990s, the very promising at that time, B2B business model of “electronic marketplace” was introduced. Although, the literature on e-marketplaces begins as soon as 1991 , in the early 1990s we find very little work referring to the specific business model. In fact, when academic researchers classified internet businesses before 1995, in certain cases they did not even taken into consideration this business model of “markets makers”. By doing so – evidently today – they excluded a large part of e-business and specifically of business-to-business (B2B) e-commerce.

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Good Science with Structural Equation Models: The Case of Non-Financial Performance Measurement Systems

Category : Paper Series EN

Issue No. 39 (July – August 2006)

Dr. Pavlos A. Vlachos, and Dr. Adam P. Vrechopoulos

Performance measurement systems play a major role in evaluating the accomplishment of organizational objectives and compensating managers and front-office employees. Traditionally, performance measurement systems emphasize financial metrics such as earnings and accounting returns, giving much less attention to non-financial metrics like customer and employee value, satisfaction and most importantly trust. Recently, Wharton Accounting Professors’ Ittner and Larcker (2003) suggest that financial data have limitations as a measure of company performance, further arguing that non-financial measures may be better suited for measuring performance but are difficult to understand. In this article, we first discuss the notion of non-financial performance measurement systems and then discuss the details of an analytical methodology that enables their application, namely structural equation models with latent variables. Concluding we present the case of an investment bank that wants to incorporate the notion of social capital in the process of evaluating potential investment projects, and discuss structural equation methodologies for doing so.

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Automatic Detection of Products Missing from the Shelf in Retail Sector

Category : Paper Series EN

Issue No. 40 (September-October 2006)

Dimitris Papakiriakopoulos

Consumer value and satisfaction are fundamental to building consumer loyalty (to the brand) and shopper loyalty (to the store) and to increase sales and category profitability (Campo et al, 2000). A powerful way to create value and satisfaction is to keep shelves fully ranged, but out-of-shelf (OOS) is still a frequent phenomenon in the grocery retail sector. Out-of-shelf rates vary wildly among retailers and their outlets depending on a variety of factors, but the majority tends to fall in the range of 5-10 percent (Gruen et al, 2002; Roland Berger, 2002; Roland Berger 2003).

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Design and Evaluation of Technology-based and Innovative Retail Services: The Consumer perspective

Category : Paper Series EN

Issue No. 42 (January-February 2007)

Aristeidis Theotokis

The advent of new technologies –such as RFID and Wireless Technologies- present new opportunities in traditional retailing for providing innovative in-store services that transform shopping experience and increase customer satisfaction. Nevertheless, we have a number of examples of unsuccessfully applied innovative services that have never been adopted by customers. One possible explanation for creating unsuccessfully innovative services that do not satisfy customers are the traditional research ways that are used for New Service Design. Conventional methodologies and processes used for taking customer feedback in new service design cannot be effective for technology-based services and innovative concepts that customers cannot even imagine. However, the active involvement of consumers in new service design is of critical importance in creating innovation in services and therefore special segments of customers should be involved in this process.

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RFID-enabled Supply Chain Collaboration Services in a Networked Retail Business Environment

Category : Paper Series EN

Issue No. 43 (March-April 2007)

Cleopatra Bardaki and Dr. Katerina Pramatari

Since the early 1990s, there has been a growing understanding that supply chain management should be built around the integration of trading partners. Anthony (2000) suggests that supply chain collaboration occurs when two or more companies share the responsibility of exchanging common planning, management, execution, and performance measurement information. Bowersox et al. (2000) state that firms collaborate in the sense of leveraging benefits to achieve common goals. Anderson and Lee (1999) recommend that industry participants collaborate on planning and execution of supply chain strategy to achieve a synchronised supply chain. Blackwell & Blackwell (1999) suggest that the battle commands of today are flexibility, speed, and productivity, all amplified by the winds of consumer demand and are causing suppliers, manufacturers, wholesalers, and retailers alike to rethink their strategic initiatives with their supply chain partners.

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Simulating the impact of RFID technology on warehousing operations

Category : Paper Series EN

Issue No. 44 (May – June 2007)

Angeliki Karagiannaki, Ioannis Mourtos and Katerina Pramatari

With the competitive differentiators of cost reduction, quality enhancement and operations’ velocity, the concept of supply chain has replaced that of individual firms. This implies that competition is no longer one firm against other firms but as a part of a supply chain against other supply chains. Consequently, success depends on the ability to improve the overall supply chain performance. In such an effort to optimally manage the entire supply chain, companies face the challenge of deploying new information initiatives that stand promising for streamlining supply chain operations.

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Location Based Services in action: Developing an Entertainment Location Based Guide

Category : Paper Series EN

Issue No. 45 (July – August 2007)

Vasilios Koutsiouris, Costas Polychronopoulos & Dr. Adam Vrechopoulos

Although Location-based Services (LBSs) have been an issue in the field of mobile communications for many years, there exists neither a common definition nor a common terminology for them. For example, the terms location-based service, location-aware service, location-related service, and location service are often interchangeably used. One reason for this dilemma might lie in the fact that the character and appearance of such services have been determined by different communities, especially the telecommunications sector and the ubiquitous computing area.

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Interactive Digital Television: Technologies and Applications

Category : Paper Series EN

Issue No. 46 (September – October 2007)

George Lekakos, Konstantinos Chorianopoulos, Georgios Doukidis

After a decade of interchanging enthusiasm and disappointment interactive Digital Television (iDTV) or simply interactive TV (iTV) enters a phase where technology developments and market conditions provide a fertile ground for its growth. The anticipated uptake of iDTV is also supported by the nature of the medium itself as a familiar and trusted medium available in almost every single household in modern societies. At the same time, the opposite is also true; TV content gradually finds its way through Internet and mobile platforms. The most important characteristic of the new medium is its ability to provide digital content enhanced with interactive features. Thus, besides the delivery of high quality picture and sound iDTV promises to change the role of passive viewers of traditional analogue television by turning them into active participants of the television viewing experience.

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An RFID-Enabled Information System for Monitoring Perishable Products

Category : Paper Series EN

Issue No. 52 (Oct-Nov 2008)

Dr. Ioannis Mourtos

The transport sector is essential for continuous economic development. Advanced business models [nd methodologies utilizing state of the art technologies tend to integrate the transport sector in the overall supply chain through advanced logistics applications that aim at providing end-to-end high quality services to the final customer. In this context transport services may be viewed as a part of an inter-enterprise integration process that involves among others suppliers, manufacturers, third party logistics and wholesalers.

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Towards a Framework for Simulating the Impact of RFID on Different Warehouse Settings

Category : Paper Series EN

Issue No. 51 (Aug – Sept 2008)

Angeliki Karagiannaki and Katerina Pramatari

With the competitive differentiators of cost reduction, service enhancement and operations’ velocity, the deployment of new information initiatives has become a market mandate for every firm that struggles for streamlining its supply chain. Given the prevalence of warehouses in the supply chains, the introduction of new information technologies should be perceived and positioned as a catalyst for better warehousing practices and not as a cost of a business or as a voluntary responsibility.

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Hyperarc Consistency for the Many-to-Many Stable Matching Problem

Category : Paper Series EN

Issue No. 50 (Jun-Jul 2008)

Dr. Ioannis Mourtos, Dr. Dimitris Magos and Prof. Panagiotis Miliotis

The many-to-many Stable Matching problem (MM) is a generalization of the Stable Admissions (SA) and the Stable Marriage (SM) problem, both introduced by Gale and Shapley (1962). MM is usually defined in the context of a job market in which each firm wants to hire a set of workers and each worker can be employed in more than one firms, and vice versa.

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Electronic Customer Relationship Management (eCRM)

Category : Paper Series EN

Issue No. 49 (March – April 2008)

Eleni Kevork and Adam Vrechopoulos

The increasingly competitive environment prevailing in the global market and the rapid advances in the customer intelligence technologies have led retail companies to look for new business and marketing models for realizing intelligence-driven customer transactions and experiences. Emphasis is given on maximizing interactions across all customer touch points (e.g. POS, Web, Call Center, etc.), towards affecting specific consumer behaviour variables (e.g. satisfaction, loyalty, sales, profitability) through the appropriate manipulation of a series of determining variables (e.g. customized products and services, personalized promotional activities, etc.). Along these lines, technology evolutions and changes in consumer behavioural patterns have gradually developed the idea of a more customer oriented strategy, aiming at creating and maintaining good and long-term profitable relationships with customers according to their specific preferences and habits as all customers are not alike (Lozano, 2000; Bose, 2002 and Luck & Lancaster, 2003). This paradigm shift constitutes a revolution in the philosophy of marketing which is actually packed-up under the general concept of “Customer Relationship Management (CRM)”.

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A Systematic Approach for the Desing of RFID Implementaions in the Supply Chain

Category : Paper Series EN

Issue No. 48 (January-February 2008)

Cleopatra Bardaki, Angeliki Karagiannaki and Katerina Pramatari

With the competitive differentiatorsWith the competitive differentiators of cost reduction, service enhancement and operations’ velocity, the deployment of new information initiatives has become a market mandate for every firm that struggles for streamlining its supply chain. This implies that the introduction of new information technologies should be perceived and positioned as a catalyst for better business practices and not as a cost of a business or as a voluntary responsibility.

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Investment Evaluation of RFID Technology Applications: An evolution Perspective

Category : Paper Series EN

Issue No. 53 (Dec 2008-Jan 2009)

Andriana Dimakopoulou and Katerina Pramatari

Prior empirical research on the evaluation of RFID technologyPrior empirical research on the evaluation of RFID technology treats and assesses individual RFID applications as independent and in isolation from each other. However, the literature for investments evaluation of information technologies has recognised and utilised the significance of evaluating “interdependent” IS projects-that is IS projects with synergies. Moreover, previous studies when appraise the business value of an RFID investment ignore its opportunity to offer and evolve to additional follow-on investments in the future. Nevertheless, the importance of this notion has been acknowledged by the pertinent literature for the evaluation of other information technologies. This paper proposes an approach for the investment evaluation of RFID applications considering them rather as a bundle of interdependent and sequential investments than as stand-alone ones. The results from a case study demonstrate how the proposed approach can be employed for the evaluation of RFID projects offering an additional insight in this area.

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Fast Algorithms for Optimization Problems in Many-to-many Stable Matchings

Category : Paper Series EN

Issue No. 54 (Feb-Mar 2009)

Pavlos Eirinakis, Dr. Ioannis Mourtos, Dr. Dimitris Magos and Prof. Panagiotis Miliotis

The Many-to-Many Stable Matching problem (MM) is a generalization of the Stable AdmissionsStable Marriage (SM) problem, both introduced by Gale and Shapley back in 1962. MM is usually defined in the context of a job market in which each firm wants to hire a set of workers and each worker can be employed in more than one firms, and vice versa. Though many-to-one markets are easier to understand and seem to describe most labour markets, there are two reasons to study many-to-many markets. (SA) and the

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Leveraging RFID-enabled Traceability for the Food Industry:A Case Study

Category : Paper Series EN

Issue No. 55 (Apr – May 2009)

A.Karagiannaki, K. Pramatari

This paper describes work undertaken for a company that deals with frozen food regarding the requirements analysis, development and pilot implementation of a RFID-enabled traceability system. Based on the experience gained, several considerations are presented that could provide valuable feedback to other organizations interested in moving to a RFID-enabled traceability scheme.

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krasonikolakis

Virtual Reality Retailing Store Atmosphere Configuration: Initial Results, Research Challenges and Business Opportunities

Category : Paper Series EN

Issue No. 57 (August – September 2009)

Ioannis Krasonikolakis and Adam Vrechopoulos

With the tremendous growth of the Ιnternet in the mid 90’s, led consumers to a massive participation in this new retailing channel (Hoffman et al. 1995, Ricciuti 1995). Many research studies have predicted that Internet would be an integral part of customer communications for the following years. In that context, Electronic Store Atmosphere (ESA) is an important factor affecting consumers’ shopping behaviour in the new era of multichannel retailing. While, however, there has been a considerable amount of research focusing on store atmosphere in conventional and web retailing, corresponding research in other electronic channels is generally lacking. This exploratory study aims to investigate the applicability and customization capabilities of Virtual Reality Retailing Store Atmosphere (VRRSA) determinants as well as to address the profile, attitudes and shopping characteristics of Virtual Reality Environments’ (VREs) visitors. In addition, it attempts to justify the need for adopting interdisciplinary research initiatives when studying store atmosphere effects in the context of Virtual Reality Retailing (VRR). The study sets the research agenda and provides theoretical and managerial implications.

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Valia Mantzari

Social TV: Introducing Virtual Socialization in the TV Experience

Category : Paper Series EN

Issue No. 58 (October – November 2009)

E. Mantzari G. Lekakos

In this paper, we describe the conditions and the issues raised by the development of Social TV and its systems that support communication and virtual socialization among viewers. Some initial indications are provided regarding the establishment of virtual communities in the TV setting and their potential for the participants. Finally, we briefly discuss the future implications of the development of Social TV as a platform for virtual socialization.

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eliakis

Putting Interoperability on the map: Towards a framework of interoperability approaches and tools

Category : Paper Series EN

Issue No. 59 (December 2009 – January 2010)

Stelios Eliakis, Eleni Zampou and Katerina Pramatari
Information sharing and interoperability is a key ingredient for any system that participates in Service oriented architectures (SOA) and wants to communicate and exchange information with other partners. Although, there are many technologies that support interoperability, there is no research which extracts and aggregates the requirements of a system, the necessary architecture entities and tools. In this chapter we review the constraints and the principles that affect architecture design and the research efforts about interoperability infrastructures. Finally, we propose a set of architecture entities and tools that can enable, support and maintain interoperability in heterogonous, dynamic and constantly changing environments.

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mourtos

Evaluation of Electronic Services

Category : Paper Series EN

Issue No. 60 (February-March 2010)

 

 

Given the rapid growth of the Internet and the emergence of a globalized market, most enterprises are striving to attract customers in the highly competitive electronic market. Electronic services become increasingly important not only in determining the success or failure of e-commerce applications, but also in providing customers with a convenient service channel, characterized by interactive information flow in the transaction process.

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mourtos

Stability in a Specialized Supply Chain Setting

Category : Paper Series EN

Issue No. 61 (April – May 2010)

 

The stable Supply Chain Network (SCN) configuration, introduced by Ostrovsky [11], is defined on a finite set of agents A that can be divided into k finite disjoint sets, A1 being the set of suppliers, Ak the set of final consumers, and Ai, i={2,3,…,k-1}, the sets of intermediary agents, and asks for a chain stable allocation of the agents. In our current work we present a specialized version of Ostrovsky’s generic framework, and prove that, under this setting, any k-sided SCN can be decomposed to k-1 united SM sub-markets. Moreover, we implement T-algorithm, presented in [11], as a generalization of the Gale-Shapley algorithm [7], and show how an intermediary-optimal solution can be derived, while we prove that the lattice formed by the set of solutions is distributive.

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kioses

Buyer-Supplier Collaboration: Development and Testing of a New Scale for Measurement

Category : Paper Series EN

Issue No. 62 (June–August 2010)

This paper proposes a new scale to measure the level of collaboration between buyers and suppliers in a collaborative supply chain. An extensive survey of companies in Greece was conducted to obtain data to develop and test a collaboration measurement scale in which 15 of the major buyers of the retail sector evaluated their collaboration with 25 of their main suppliers. The survey results confirmed the reliability and validity of the proposed collaboration measures. The findings also showed that the measured level collaboration is positively associated with the satisfaction from collaboration.

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cbardaki

ASSESSING INFORMATION QUALITY IN AN “INTERNET-OF-THINGS”

Category : Paper Series EN

Issue No. 63 (September – November 2010)

This article investigates information quality of object tracking systems. Real world applications that depend on object location tracking range from supply chain management, healthcare, livestock detection, food traceability and retail to natural disasters prevention. We employ an analytical approach to measure objectively the degree of information quality of object tracking systems based on their data capturing and identification capabilities. We contend that different configurations of an object tracking system influence its information quality. The model may be used for both ex-ante and ex-post evaluations of object tracking systems in order to assess their information quality requirements, considering that their use is expected to blossom in the “Internet-of-Things” era.

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EERNV

Energy Efficiency of Road Networks and Vehicles: Measurement, Pricing, Regional and Environmental Effects (EERNV)

Funding programme Thalis: Enhancement of the interdisciplinary research and innovation with the likelihood of approaching high level researchers from abroad by conducting basic and applied research.
Funding Agency Ministry of Education, Lifelong Learning and Religious Affairs, Special Management Service of Business Program “Education & Lifelong Learning”
Project type RTD
Starting date January 2012
Ending Date September 2015
Scientific coordinator Dr. Ioannis Mourtos
Project Manager Dr. Ioannis Mourtos
Contact Dr. Ioannis Mourtos
Group ADOPT

 

Description

Transportation demand and transport energy consumption have increased significantly in Greece over the last decades following analogous trends in EU countries. The current rate of growth of the transportation sector outstrips the rate of improvement in technologies that support environmentally friendly transport, resulting in increasing environmental problems. Long term effects on climate have been closely linked to the expansion of the transport sector which is one of the few energy using sectors with growing rates of greenhouse gas emissions. More specifically, road transport is considered to be a major contributor to environmental pollution and climate change entailing substantial social costs both from a static and dynamic point of view. In the relevant literature, the evaluation of the transportation activities with respect to road haulage, in economic, and subsequently in social welfare terms, is mainly based on Pigou externalities; that is on the burden that each user imposes on the road system. Recently, the notion of these externalities has been broadened and focuses on issues of emissions which are directly associated to the energy efficiency of road transportation systems. Energy efficiency of the transportation systems is considered to be the most crucial factor towards the minimization of environmental pollution especially in the case of the developed economies where the transportation sector is the most significant energy consumer. In addition, the significance of the energy efficiency for the social welfare may be established both in terms of the “traditional” economic development as well as in terms of the “sustainable” development. On the other hand, we should point out that transportation sector is one of the main and dynamic contributors to GDP, and thus state intervention, in the form of regulation towards the reduction of emissions from transportation sector, is associated with high economic costs.

Towards this direction, losses in terms of energy efficiency are directly related to:
a) The specific technological characteristics of the vehicles and road networks, as well as to the different available kinds (typology) of routes that are met by the different uses of the transportation system. These elements may be considered that constitute a production system where ‘bad outputs’ are present.
b) The particularities of the management of the supply chain systems. In this context the pricing systems is one of the core issues.
c) The overall productive efficiency of the activities in which transportation, and especially the road haulage, contributes as an input.
The overall aim of this research project is to measure the energy efficiency of transport networks in order to provide a solid framework for assessing roads, routes and vehicles and, in addition, to introduce energy-driven pricing mechanisms and energy-aware decision support. Our research effort covers a major gap in existing literature by assembling an interdisciplinary team of researchers, spanning economics, electrical engineering, transportation science and operations research. This broad spectrum of disciplines is imposed by both the inherent complexity of the research topic and its anticipated scientific and practical impact. The former arises from the related literature that remains limited, despite the constantly increasing significance of energy efficiency in transport; that is, energy efficiency is a multi-faceted field requiring real measurement of energy consumption, accurate forecasting of road conditions, appropriate definition of energy-related productivity indices, novel pricing mechanisms and the redesign of algorithms for network optimization (i.e., paths, flows and vehicle routes). The latter is implied by the increasing public awareness regarding energy and environmental issues and also by the fact that energy efficiency already affects the value chain for several industries, commercial products and public goods.
To achieve this aim, this project can be schematically thought of as comprising three tiers, namely the lower tier of capturing and measuring energy consumption and road congestion, the middle tier of energy-aware network optimization and forecasting and the upper tier of energy-based productivity analysis for road and vehicles; several additional topics are examined in all tiers, including the energy-driven pricing of road and vehicles, the regional effects of different energy-efficiency metrics and of pricing itself.

 

Partners

National Technical University of Athens, School of Civil Engineering, Department of Transportation Planning and Engineering University of Patras, Department of Economics
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SELIDA

Printed material management system with the use of RFID technology

Funding programme SYNERGASIA, PRAKSI Ι: Small and medium scaled cooperating projects
Funding Agency General Secretariat of Research and Technology
Project type RTD
Starting date 24 January 2012
Ending Date 24 July 2014
Scientific coordinator Dr. Ioannis Mourtos
Project Manager Dr. Ioannis Mourtos
Contact Dr. Ioannis Mourtos
Group ADOPT

 

Description

The scope of the project is the development of a complete and innovative system for managing printed material, based on the RFID technology (Radio Frequency Identification – RFID). RFID technology in this project cooperates in an efficient way with Back Office systems and web services (Object Naming Service – ONS) for the diffusion of the information. The pilot project will be implemented on the «Library & Information Center – University of Patras» capturing all the knowledge resulting from the individual actions of the project.
Although RFID technology has been studied in several areas and already has several applications (retail, supply chain management, passports etc), its use in identification and management of printed material is still limited, constantly creating the need for new innovative applications. Relevant documents, legal and financial, rare and/or valuable books can be managed using an RFID tag so that they can be detected at any moment, at several levels (place, time, owner, etc.), enabling the printed books to inherit a digital identity and thus enabling the information systems, whether resource management (ERP, WMS, etc.), whether process management (WorkFlow, Document Management, etc.) or a special purpose vehicle (Library Management Systems), to recognize and manage them Finding and managing these through information systems will be as easy as easy is the search for information through Internet applications.

 

Partners

University of Patras Orasys ID Industrial Systems Institute
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ARTISAN

Energy-aware enterprise systems for low-carbon intelligent operations

  

Funding programme ICT 2011, FP7
Funding Agency European Commission
Project type RTD
Starting date 1 November 2011
Ending Date 30 April 2014
Scientific coordinator Dr. Ioannis Mourtos
Project Manager Dr. Ioannis Mourtos
Contact Dr. Ioannis Mourtos
Group ADOPT
Website www.artisan-project.eu

 

Description

The ARTISAN project envisions significant reductions (at least 10%) in energy consumption and CO2 emissions of the European Textile Industry by integrating data-capturing technologies, process-based energy measurement and real-time optimization of operations.
It will provide enterprise management systems with services for monitoring and operational decision making, available at each supply chain partner, and, additionally, trading services for energy and carbon permits forging collaboration across supply networks.

Relying on a service-oriented architecture and data capturing through sensors and energy metering devices, expected achievements and technologies to be used of ARTISAN include:
– an information infrastructure, enabled by AUTO ID, WSN or other hardware components, for efficient capture, storage and communication of energy consumption data;
– energy performance indicator structures and services for the textile industry;
– services monitoring, reporting and analyzing energy performance per process;
– real-time optimization algorithms for planning and scheduling of supply chain processes and enterprise operations in terms of cost reductions and minimum consumption of energy;
– tools for evaluating overall energy efficiency based on productivity assessment of processes and implicitly of products;
– intra- and inter-organisational services for energy consumption forecast and trade of energy and CO2;
– a layered architecture interconnecting the modules in a seamless way, enabling interoperability both internally and among supply chain partners.

Field trials based on representative use-cases drawn from the European textile industry will demonstrate the functionality of the modules and the interconnections in a real context.
Hence, each company is encouraged to become an ARTISAN in energy management, but mostly an ARTISAN in decisions based on energy and environmental indicators in both its day-to-day operations and business partnerships.

 

Partners

euratex intrasoft marccain iditf
atc DOMINA SRL ITALY eltrunlogo fratelli piacenza


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Consumer Acceptance of Technology-Based Services in Retailing: A Service Science Approach

PhD Thesis Description

The appearance of new technologies, such as Radio Frequency Identification (RFID), mobile computing, GPS tracking and smart cards provide retail companies with a great opportunity to offer innovative consumer services. Modern technology, such as Radio Frequency Identification (RFID), mobile computing, GPS tracking and smart cards, has revolutionized the way services are delivered. Touch screens in department stores and information kiosks at hotels, automated teller machines (ATMs), self-scanning at grocery stores and libraries and self-check-in systems at airports are only some examples.
Previous research on consumer acceptance of technology-based services, coming mainly from services marketing literature, labels this kind of services as technology-based self-services (TBSS). However, researchers in marketing study these services as a single homogeneous group. From the Information Systems (IS) perspective, technological applications that provide consumer services belong to the greater umbrella of ubiquitous or pervasive computing. Similarly to e-services provided by e-commerce, the potential benefits of U-services can be materialized only if consumers adopt them. While acceptance and adoption of IT services has been one of the most prevailing IS research topics, the pervasiveness of u-commerce raises new questions in studying its adoption, such as what factors explain the adoption and use of such services.
Based on Service Science, Management, and Engineering (SSME) initiative, which aims to bring together work from different fields to develop the competencies required in this service-led economy, this doctoral thesis develops and empirically tests a conceptual framework that models consumer acceptance of technology-based services in retailing.
An initial exploratory study was conducted firstly in order to generate innovative technology-based service concepts that they will be examined later as exemplar focus applications in the empirical studies. The outcome of this process was the selection of the dynamic pricing product information service and the need for the development of a construct that classifies technology-based services. The empirical study 1 was used in order to develop and identify the effect of service technology contact, a concept that classifies technology-based services according to the level of customer-technology interaction they require The empirical study 2 was motivated by the previous study and it has purpose to investigate in-depth the effect of service technology contact on consumer attitudes. Finally the empirical study 3 tested the effect of the attitude towards the retail service concept into consumer acceptance of technology-based retail services.
Based on the multidisciplinary nature of the phenomenon of technology infusion into the service encounter, results of this thesis contribute to the literature in several ways. Firstly, consumer acceptance of technology is investigated at the service system level. Secondly, the notion of e-services and e-commerce are extended by including also in-store technologies. Thirdly, by proposing the concept of technology contact, technology-based services are classified according their service design characteristics. Fourthly, the concept of technology contact is shown to be important when designing and evaluating consumer services. Finally, by taking into account the application context of these services, consumer attitude towards the retail service concept is found to be significant antecedent towards technology infusion into the retail service encounter.

Phd Candidate

Dr. Aristeidis Theotokis

Ε-mail: a.theotokis[at]aueb[dot]gr
Office phone: +30 2108203663
Fax: +30 2108203664
Address: Evelpidon 47-A & Lefkados 33 Room 907, GR-11362, Athens, Greece

Supervisor

Professor Georgios J.Doukidis


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Personalized Advertising Services through Hybrid Recommendation Systems: The Case of Digital Interactive Television

PhD Thesis Description

The research presented in this dissertation is concerned with the development of an efficient approach for the personalized delivery of advertisements in a digital interactive television environment. Technological advances in the television domain offer marketers an unprecedented opportunity to target their advertising messages to those consumers/viewers that are most likely to be interested in them, while at the same time decreasing the information overload caused to the viewers by messages that are obtrusive and irrelevant to their information needs. The main objective underlying this dissertation is to improve the predictive accuracy of current personalization approaches through the efficient management of the factors affecting their performance. To this end, marketing and consumer behavior theory and practice are employed. The collaborative filtering personalization method, based upon the nearest neighbor algorithmic implementation, is initially identified as a suitable and representative approach that fits our context. In this approach, user ratings upon observed items (advertisements) are utilized to trace behaviorally similar users, whose ratings are then aggregated and directed to appropriate recipients. We then propose the exploitation of the notion of lifestyle as a user characteristic that can be utilized to trace similar viewers independently from the availability of data, thus overcoming the most common collaborative filtering limitation. The lifestyle-based approach, combined with on-line behavioral data under a collaborative filtering reasoning, is shown to yield improved personalization accuracy. We then follow an incremental improvement process in which an initial approach (segmentation-based approach) is formulated upon a novel behavioral classification mechanism that classifies viewers into lifestyle segments. Subsequently, this approach is refined at the user-level (integrated approach) by hybridizing collaborative filtering and lifestyle-based personalization techniques. The predictive performance is then further improved by developing an item-level approach (best-item approach), which is sensitive to differences in viewer behavior upon the observed items. Finally, the proposed approaches are combined into an integrated personalization strategy that holistically addresses the major limitations of extant personalization methods. The outcomes of our research can be extended to provide insights, not only to the domain of advertising personalization, but also to other product-related personalization systems, thus contributing more widely to adaptive and recommender systems knowledge.

Phd Candidate

Dr. Georgios Lekakos

Ε-mail: glekakos[at]aueb[dot]gr
Office phone: +30 2108203921
Fax: +30 2108203921
Address: Evelpidon 47-A & Lefkados 33 Room 907, GR-11362, Athens, Greece

Supervisor

Professor Georgios I. Doukidis


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2-sided and multi-sided Stable Matchings: Structures, algorithms and applications

PhD Thesis Description

The title of the PhD Thesis of Dr. Pavlos Eirinakis is “2-sided and multi-sided Stable Matchings: Structures, algorithms and applications”. Its main contributions are summarized as follows: (1) A time-optimal algorithm for identifying all non-stable pairs that cannot be removed from the agents’ preference lists without affecting the set of solutions of the Stable Marriage (SM) problem. (2) Establishing several fundamental characteristics of the SM polytope; its dimension, its diameter and its minimal representation, i.e., it minimal equation system and its facets. (3) Establishing the dimension and the minimal representation of the rotation-based SM polytope. (4) The creation of time-optimal algorithms for finding all non-stable pairs in the Stable Admissions (SA) and the many-to-many Stable Matching (MM) problem. (5) A time- and space-optimal algorithm for identifying the set of solutions of the MM problem and a time-optimal algorithm for identifying a minimum-regret solution. (6) The design of a polynomial-time algorithm for finding the minimum weight solution for the MM problem; this algorithm also improves the (already known in the literature) bounds for finding the egalitarian and the “optimal” solution. (7) Providing the MM predicate, encoding the MM problem as a Constraint Satisfaction Problem and applying hyperarc consistency as a pre-processing step for solving similar problems using a Constraint Programming platform. (8) The extension of the notion of rotations (under specific conditions) in the context of Supply Chain Networks and chain stability and an algorithmic approach to such problems.

Phd Candidate

Pavlos Eirinakis

Ε-mail: peir[at]aueb[dot]gr
Office phone: +30 2108203663
Fax: +30 2108203664
Address: Evelpidon 47-A & Lefkados 33 Room 907, GR-11362, Athens, Greece

Supervisor

Dr. Yannis Mourtos


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Consumer Behavior in the context of Digital Interactive Social TV

PhD Thesis Description

As a scientific discipline, Consumer Behavior incorporates the study of individuals, groups, or organizations and the processes they use to select, secure, use and dispose of products, services, experiences, or ideas to satisfy needs and the impacts that these processes have on the consumer and society (Hawkins et al., 2007, p.6). Marketers approach consumer research in a variety of ways, as these consumers grow in experience and alter their behavioral characteristics with respect to the evolution of markets, technology and society. Thus, our research interest is intrigued by the aspect of people responding to present expectations of the digital convergence in systems, services and devices. Specifically, we wish to incorporate the alternate situation of consumers’ behavioral responses with the evolution of the Media reality, as this is expressed by the transformation of Television to a digital, social and interactive medium.
Following Anthony Giddens’ (1991) line of thinking, we start from the standpoint that people in late modernity wants to, and needs to tell their own stories, create their own experiences in order to gain an identity and a sense of belonging. Not that people have to create order out of chaos, but they need recognition and to feel in charge of their own life. So, we regard Interactive Television as a vehicle for bringing people to a satisfactory level of their current needs’ fulfillment, because it incorporates the abilities to serve as a medium of self-expression, communication, and involvement with a community. Our effort is focused on identifying how this transformed medium can become part of consumers’ everyday life and how it can influence their behaviors, while understanding and explaining the implications for the academic and business world. So far, researchers have placed their attention mainly on the possibilities and extentions of interactive services in digital television. Also, extensive work is done on the technological aspects of Interactive digital television and on their adoption by the market –including both business partners and consumers-, as well as to the ways they can affect communication patterns and consumer behaviors. Our research also considers the technological standards of IDTV and the characteristics of its applications, but wishes to approach the issue from a marketing perspective. This effort is not focused on consumers’ behavior as a designing basis for better adopted systems or platforms, but as a theoretical instrument to further develop and understand marketing strategies.
Thus, our approach brings as closer to the examination of Social Television, as this is regarded to represent the next phase of Interactive Digital Television, when it will be able to fully support communication among viewers and interaction with the medium, the business providers or other people in the context of watching television, or related to TV content (Geerts et al. 2007). The interest for innovation with the use of interactive services in TV is gradually shifting from the business producers to users, and a change has been slowly observed from early models of technology and content based around individual use of media to one that integrates the existing collective use of media and the social practices that surround media products and technologies in everyday use (Stewart, 1998). Furthermore, this aspect of television is core to our research, because it includes the study of television-related social behavior and offers us the opportunity to draw a clearer picture of consumer behavior in the 21st century.
Especially for our research, the benefits seem even greater, because we investigate this phenomenon in Greece, where all this TV-related technology and its offering is still in a premature phase and not yet completely adopted. Thus, its impact on consumers is expected to be more outstanding as they pass through the adoption process.
Accordingly, the history of the 21st century reveals a disintegration of traditional communities, which on the one hand are declining in size caused by individualization and on the other hand are extending as they become more diffused (Couldry, 2006). Thus, a discussion on the internet based technology’s potential to reinforce social participation (Deuze, 2006) or generate new forms of social organization a.k.a “virtual communities” (Van Dijk, 2006) accompanies this shift from organic to virtual communities. Participation then involves not only the actual production and distribution of content by the user, but also the possibility of the user controlling the communication channel and assuming both the role of the sender and the receiver (Damasio and Quico, 2007). In this dissertation, this evolution of society is represented by the incorporation of virtual communities in our research of TV-related behavior. In more detail, we set out to examine how the parallel existence of virtual communities that are in someway connected to television – in content or in context – can influence viewer’s reactions by functioning as reference groups.
The Theory of Reference Groups is widely accepted in the consumer behavior literature, but its effects have not been fully covered yet, due to the constant changes of the technological and business environment. While many have already used this theory for the design of promotional and advertising methods, the development of the World Wide Web and the appearance of Virtual Communities, provide more extensions to it. Moreover, the vast adoption of the Web and the success of electronic marketing have sophisticated the consumers by offering access to detailed information regardless of their economic, geographical or social boundaries, and have influenced the marketing practices in emphasizing on the individual’s bargaining power, on the gathering of as much precise and complete information as possible and on the recognition of consumers’ ability and desire to communicate extensively with others and even create -virtual- communities of common interest. So, this fact creates a new area of examination for the application of reference group theory as the underlying factor for the success of virtual communities in the modern business arena.
Finally, our scope is based on the effort of combining Individual Media Dependency Theory with the Reference Group Theory, with respect to the power they have to further explain Consumer’s Behavior in the specific context of Social TV. This is a road less traveled in our scientific area, due to the complexity of the research field and the plurality of dimensions. However, there has been previous work (Ball-Rokeach et al., 1984; Ball-Rokeach, 1985, 1989; Defleur and Ball-Rokeach, 1989; Grant and Ball- Rokeach, 1989; Ball-Rokeach et al., 1993) on extending the theory of Media Dependency, which expresses the consumers’ behavioral influence in relation to their exposure to the medium, with a social and behavioral theory – for example Uses and Gratifications Theory. The introduction of social theories – in our case, Reference Group and Uses and Gratifications theories- are expected to provide a better insight on the reasons and the ways consumers’ behavior is formulated, so as to present a fuller and more complete method of understanding people in this new digital frontier.

Phd Candidate

Evangelia Mantzari

Ε-mail: emantzar[at]aueb[dot]gr
Office phone: +30 2108203663
Fax: +30 2108203664
Address: Evelpidon 47-A & Lefkados 33 Room 907, GR-11362, Athens, Greece

Supervisor

Dr. Georgios Lekakos


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INNO

Innovation Studies – The Internet and Technology Transfer (INNO Studies-99-07)

 INNO

Description

The main objective of this study is the evaluation of the Internet as a means for technology transfer and the formulation of improvement suggestions towards the European Commission and other EU Innovation policy makers in order to support potential donors and receivers in this field. Complementary objectives refer to the identification of all involved players and their role in the Internet technology transfer life cycle, the definition of their future role against the upcoming evolutions, the classification and evaluation of Internet features against other complementary networks and services, the identification of main sectors and technologies concerned and the definition of factors conducive to successful Internet based technology transfers towards the development of a best practice guide for developers, technology seekers and intermediaries (especially SMEs) and a utilization plan for the dissemination of Internet potential in the corresponding environment.