The recent Internet growth sets new challenges for the Internet connectivity market and exerts strong pressure in the existing structures. A key challenge involves provision of network service quality (e.g. high network performance guarantees), which is a prerequisite for the deployment of many value-added applications (e.g. real time video, video conferencing) and their commercial exploitation. This paper presents an overview of my PhD thesis that explored moral hazard problems in interconnection agreements and proposed the application of linear incentive schemes to mitigate the adverse implications and induce network service quality provision.

Short CV

Ioanna holds a B.Sc. (1996), an M.Sc. (1997) Degrees in International and European Economic Studies from the Athens University of Economics and Business (AUEB) and a PhD degree in Information Economics form the Department of Management Science and Technology, AUEB (2003). Her current research interests include consumer behaviour analysis, experimental economics and strategy in ICT markets and e-government. Ioanna has published about 30 research articles in academic journals, such as Communications of the ACM, European Journal of Information Systems (EJIS), International Journal of Mobile Communications (IJMC), as well as in European and international peer-reviewed conferences, including the European Conference of Information Systems (ECIS), the International Federation for Information Processing (IFIP) the Conference of Information Systems Research in Scandinavia (IRIS), the Bled Electronic Commerce Conference, and the International Conference on Mobile Business (ICMB). Dr. Constantiou is currently an Assistant Professor at the Department of Informatics of Copenhagen Business School.

Paper of PhD Thesis (Dr. Constantiou)